Topic: V10 Licenses and Prices (Read 58187 times)

JimH · « **on:** December 04, 2003, 02:38:45 pm »

License Prices and Policies
(subject to change without notice):

Media Center V10 is $39.98.

A V9 license can be upgraded to V10 for $19.98. This includes anyone who started with a V8 license and upgraded it to V9. Either way, it will be $19.98.

A V8 license can be upgraded to V10 for $26.98.

A V7 or below cannot be upgraded to V10. A new purchase is required. If you're wondering why, it's because the licensing inside the program is difficult to handle and it has to be done right, so we limit the number of cases we handle.

The first few builds did work with a V9 license, but they timed out in early January.

Full details on licenses and prices are here:
http://www.musicex.com/mediajukebox/buy_faq.html

Ce.D · « **Reply #1 on:** December 04, 2003, 04:40:06 pm »

I once bought a V8 license and NEVER had to upgrade it to V9. Bug in licensing system or does it mean I'm entitled to half-price V10 license ?

matshif · « **Reply #2 on:** December 04, 2003, 04:48:20 pm »

Is it possible to buy v 10 today?

JimH · « **Reply #3 on:** December 04, 2003, 04:48:30 pm »

V10 licenses can be purchased from 10.0.12 and above. If you have a V9 license, it will cost $9.99 now, $19.98 some time later, when the program is more mature. If you have a V8 license, there is no upgrade price.

[Edit: This has changed. Please see the first post in this thread for current information.]

JimH · « **Reply #4 on:** December 09, 2003, 06:11:55 pm »

10.0.12 has added the ability to buy a V10 license. If you have a V9 license, it should cost $9.99 right now, twice that later.

JorgeGVB · « **Reply #5 on:** December 09, 2003, 06:12:24 pm »

I decided to upgrade for the $10. Just don't spend it all in one place now! Thanks for the discount Jim!

gundan · « **Reply #6 on:** December 09, 2003, 06:14:28 pm »

Ok,

A couple of questions, what are the features that are going to be added in v10? and further, lets say I do want to purchase the upgrade at $10, where is the link to go purchase the upgrade. I keep getting the full purchase link only when I attempt to purchase the product.

G

zevele10 · « **Reply #7 on:** December 09, 2003, 06:15:09 pm »

If i upgrade to MC10 -- for 10 bucks-

In case i'am feed up with testing beta.- This is almost sure to happen...

Would the 10 licence works for MC9 ?

JimH · « **Reply #8 on:** December 09, 2003, 06:21:40 pm »

Quote from: zevele on December 09, 2003, 06:15:09 pm

Would the 10 licence works for MC9 ?

Not yet, but your V9 license will.

zevele10 · « **Reply #9 on:** December 09, 2003, 06:23:57 pm »

Good
Thank you

KingSparta · « **Reply #10 on:** December 09, 2003, 06:24:22 pm »

Quote

tonight's install required a restore license to proceed. Tried to install a new license file I asked, but it says:

"Error restoring MC license. Failed to open registry. You must have admin privilege to install the license."

how do i fix this?

bug?

10.0.11 worked 10.0.12 = 30 day trial

JimH · « **Reply #11 on:** December 09, 2003, 06:29:39 pm »

I'm not sure. You may be able to restore your V9 license.

We may still have some loose ends.

Markeau · « **Reply #12 on:** December 09, 2003, 06:37:06 pm »

I'm not seeing where the $10 upgrade can be transacted.

Seviien · « **Reply #13 on:** December 09, 2003, 06:48:33 pm »

Yeah...
I tried to start a thread about how to find the $10 upgrade. But Jim closed it and told me to come here. The reason I started that thread was because i couldnt find the answers in this one...

JimH · « **Reply #14 on:** December 09, 2003, 06:52:18 pm »

Just try purchasing from 10.0.12 (or later beginning tomorrow).

If you have a V9 license, you should see a $9.99 price.

Markeau · « **Reply #15 on:** December 09, 2003, 07:08:16 pm »

I have 10.0.12 and had a v9 license ... A Help > Buy Media Center only lists 39.98 ... this is the url that displays: https://rover.jriver.com/cgi-bin/buy.cgi?productid=16

Seviien · « **Reply #16 on:** December 09, 2003, 07:10:59 pm »

Got it to work. Dunno what the problem was. Sorry if i seemed annoyed, Jim. I wanted to support the product, but it just took a little longer to figure out out how than i had anticipated.

ChicoSelfs · « **Reply #17 on:** December 09, 2003, 07:33:40 pm »

It works here i have now a license for MC 10 oh happy day

Polonio · « **Reply #18 on:** December 09, 2003, 07:34:31 pm »

Quote from: JimH on December 04, 2003, 02:38:45 pm

License policies (may be subject to change later):

V10 will be $39.98.

I really don't understand you. What are you selling? What features do you plan to include in V10? What is the roadmap for v10? Are you asking what do we think about this price?

You keep asking for our help, but you don't give anything we asked you for, don't even say to us what do you think about our suggestions.

I don't think you are playing fairly.

KingSparta · « **Reply #19 on:** December 09, 2003, 07:43:24 pm »

Quote from: JimH on December 09, 2003, 06:29:39 pm

I'm not sure. You may be able to restore your V9 license.

We may still have some loose ends.

I Guess I will wait, I won't die tonight (I hope)

markp99 · « **Reply #20 on:** December 09, 2003, 07:57:39 pm »

Grabbed the $9.99 v10 upgrade just now...

Looking forward to many great things in v10!!

matshif · « **Reply #21 on:** December 09, 2003, 08:08:05 pm »

Quote from: ChicoSelfs on December 09, 2003, 07:33:40 pm

It works here i have now a license for MC 10 oh happy day

Me too. Everything runs nice and fast. The licence installed automatic.

My God, what a X-mas present.

Happy days are here again...

pbreet · « **Reply #22 on:** December 09, 2003, 08:16:46 pm »

I bought v8 and got a free upgrade to v9.

So do I have a v8 or v9 license?

Wile E. One · « **Reply #23 on:** December 09, 2003, 08:30:12 pm »

Quote

So do I have a v8 or v9 license?

V8

Doof · « **Reply #24 on:** December 09, 2003, 08:31:01 pm »

Quote from: Polonio on December 09, 2003, 07:34:31 pm

I really don't understand you. What are you selling? What features do you plan to include in V10? What is the roadmap for v10? Are you asking what do we think about this price?

You keep asking for our help, but you don't give anything we asked you for, don't even say to us what do you think about our suggestions.

I don't think you are playing fairly.

Please don't use terms like "we", "our", and "us" when expressing your personal opinion. If you have a problem with the company and its product, then use "I", "me", and "my". You don't speak for us. You speak for you.

I for one, couldn't disagree with your sentiments more. Many of the suggestions I've made showed up in MJ7, MJ8, and MC9, in one form or another. I wholeheartedly believe this trend will continue for MC10, hence my early purchase.

Thanks.

10sne1 · « **Reply #25 on:** December 09, 2003, 08:31:09 pm »

Same question here as I may have purchased 8 although was using 9 as beta. Couldn't buy 9 right away if I remember correctly but I don't think I even used 8 for more than a minute. I have trouble remembering what I had for lunch....I don't remember which license I bought. But yes I do want to support 10 and further developments. Does this mean I start from scratch with purchasing this version, even before it's developed? So far not much difference between 9 and 10 so this doesn't make much sense. Don't want to stir your wrath but there are two sides to this dilema. Isn't any benefit to being loyal customer and supporter? ? Can you look me up or tell me (and others I'm sure) how to figure out where we stand?

JimH · « **Reply #26 on:** December 09, 2003, 08:58:35 pm »

Quote from: rogerg2 on December 09, 2003, 08:52:39 pm

I'm confused. I thought if you purchased a let's say version 7 license (In which I had) you would beable to use V.8 free. Then when V.9 was released, I purchased a license so I figured that someday soon when V.10 was released, my V.9 license would work so I could use it in V.10. Did I miss something along the way?

Things have changed a little. We're charging a little for each upgrade. It will be $9.99 until sometime later, when it will be $19.98 for the upgrade.

JimH · « **Reply #27 on:** December 09, 2003, 09:01:07 pm »

Quote from: pbreet on December 09, 2003, 08:16:46 pm

I bought v8 and got a free upgrade to v9.

So do I have a v8 or v9 license?

V8.

Check the FAQ on how to have our server e-mail you a copy of your Registration Code.

rogerg2 · « **Reply #28 on:** December 09, 2003, 09:12:45 pm »

Quote

Things have changed a little. We're charging a little for each upgrade. It will be $9.99 until sometime later, when it will be $19.98 for the upgrade.

Quote

Jim,
OK. What, which I'm sure there is, will be the upcoming benefits that V.10 will posess over V.9 that will prompt me to upgrade my license?

NM I think I found an answer to my question.

http://yabb.jriver.com/interact/index.php?board=3;action=display;threadid=17389

Eiffel · « **Reply #29 on:** December 09, 2003, 10:06:10 pm »

The license purchasing system did not work well for me:

- After entering my credit card information, and telling me that my purchase was completed, I got the kill of death: a dialog box with the following message:

"Error installing Media Center license: Invalid license, error code=21"

-I also did NOT SEE ANY INDICATION REGARDING HOW MUCH I WAS CHARGED

-When I opened MC 10 for the first time, it did say (registered)... but after rebooting, I had to restore my new licence, as MC 10.012 did initially told me that I wasn't registered anymore... $:-\$

Thanks for looking into this !

Eiffel

pbreet · « **Reply #30 on:** December 09, 2003, 10:23:58 pm »

Quote from: JimH on December 09, 2003, 08:58:35 pm

Things have changed a little. We're charging a little for each upgrade. It will be $9.99 until sometime later, when it will be $19.98 for the upgrade.

Jim - I have no problem with paying "a little" for upgrades, none at all.

How is charging me full price, 39.95 to upgrade from v9 to v10 "a little"?

YOU chose to give us a free upgrade from v8 to v9. I am now using v9, I am registered to use v9, I should be charged the same price to upgrade to v10 as all other v9 registered users.

I feel like I'm now being punished for getting a free upgrade from v8 to v9.

Your program, your choice, it's a free world, and I can choose to not upgrade, so I would appreciate not getting a snippy answer about not upgading (as you've given so many others).

Your pricing is your choice, I suggest fairness, applied to all people using v9 as registered users.

skeeterfood · « **Reply #31 on:** December 10, 2003, 01:12:36 am »

I would guess that most of us in the V8 free upgrade to V9 boat would gladly pay the $10 for our upgrade to V10 right now and some may even be willing to pay as much as the $39.95 you're asking. However, in the current situation I'm not being offered an upgrade to V10, I'm being told I have to purchase a new version that currently differs only slightly from what I already have with a promise that it will be worth it (I have no doubt it will). Ignoring the extra cost, the way this was rolled out leaves a bad taste in my mouth. It seems to imply that as a customer I did something that made me no longer worthy of an upgrade, when in fact I simply accepted the free ride I was offered.

I'm not lobbying for the $10 rate to be given to all V8 customers who could use V9, though I wouldn't complain, but I'd like to see some sort of upgrade path for us. $20 seems reasonable to me, but if this complicates your licensing too much I guess I'll be waiting until V10 distinguishes itself from V9.1 as a separate product worthy of a $40 pricetag.

-John

Sniffy · « **Reply #32 on:** December 10, 2003, 02:58:30 am »

Hi
I buy MC10 full price now.
I was an 'ancient' from 7th version.
I don't think I pay too much for 3 excellent builds.
One full (7th), one half(8th) and one nothing(9th).
I was desapointed not having to pay for version 9 which was a great upgrade.
So I'm very happy (yes, yes) to buy this one.
Give us a great sotware.
Thanks
Pascal

wuub · « **Reply #33 on:** December 10, 2003, 03:30:51 am »

Got my MC10 Licence, no troubles @ all !
10 builds and still wicked !
Hey, anyone would have a copy of v1 or v2 hangy somewhere (just for fun !)

Tolga · « **Reply #34 on:** December 10, 2003, 04:55:54 am »

Please post a reminder when the 10$ offer is about to expire. I will buy new MC 10, but I don't want to deal with new compatibility issues such as disappearing library organization.

NoCodeUK · « **Reply #35 on:** December 10, 2003, 05:13:09 am »

Maybe I am just not seeing the issue here but even if I do not get the $10 upgrade price (which equates to just over £5 in my money) I only pay $40 (which equates to just over £20). Now which ever way I look at that for the amount of software I am getting for my money that is an absolute bargain...I cannot buy shareware in this country for £20...MC for that price is very cheap!! Guess Americans have just got used to things being too cheap

Over here everything is such a rip off that I am glad to hand over my money to JRiver, even if it is $40!!

Adam

coolblue · « **Reply #36 on:** December 10, 2003, 05:56:29 am »

I guess I'm still a bit dense: v9 licensees will get v10 for the discounted upgrade fee of $9.99, but v8 licensees (such as myself) won't get any kind of discount at all? It will take a lot of convincing (i.e., new features of interest to me) to get me to spend $40 on something that works pretty much fine for me right now.... $:-\$

TimB · « **Reply #37 on:** December 10, 2003, 06:51:26 am »

Quote from: JimH on December 04, 2003, 02:38:45 pm

License policies (may be subject to change later):

V10 will be $39.98.

A V9 license can be upgraded to V10 for $19.98. This includes anyone who started with a V8 license and upgraded it to V9. Either way, it will be $19.98.

For some period of time (30 days?), we will offer the upgrades at half price.

A V8 license or V7 or below cannot be upgraded to V10. A new purchase is required. If you're wondering why, it's because the licensing inside the program is difficult to handle and it has to be done right, so we limit the number of cases we handle.

The first few builds may work with a V9 license alone, but they will time out in 30 days.

I'm SO confused!

So if I have a v8 license that was upgraded to v9 I can get v10 for $19.98?

Help>Buy on 10.0.12 is telling me I gotsa pay $39.98.

HELP!

-=Tim=-

nila · « **Reply #38 on:** December 10, 2003, 07:02:01 am »

Tim - you should be able to get it for $10 if you have a version 9 license (an actual license for v9 - not one for v8 that works on v9)

JimH · « **Reply #39 on:** December 10, 2003, 07:28:42 am »

Quote from: TimB on December 10, 2003, 06:51:26 am

So if I have a v8 license that was upgraded to v9 I can get v10 for $19.98?

Help>Buy on 10.0.12 is telling me I gotsa pay $39.98.

It looks like you have a V8 license that works with V8. The FAQ tells you how to have your restore code e-mailed to you. That will tell you.

Polonio · « **Reply #40 on:** December 10, 2003, 07:34:52 am »

Quote from: Doof on December 09, 2003, 08:31:01 pm

Please don't use terms like "we", "our", and "us" when expressing your personal opinion. If you have a problem with the company and its product, then use "I", "me", and "my". You don't speak for us. You speak for you.

You are right. Sorry.

LonWar · « **Reply #41 on:** December 10, 2003, 07:36:45 am »

Well I just got my 10$ licence...

JimH · « **Reply #42 on:** December 10, 2003, 08:24:33 am »

Quote from: rogerg2 on December 09, 2003, 08:52:39 pm

I'm confused. I thought if you purchased a let's say version 7 license (In which I had) you would beable to use V.8 free. Then when V.9 was released, I purchased a license so I figured that someday soon when V.10 was released, my V.9 license would work so I could use it in V.10. Did I miss something along the way?

Roger2,
If you don't remove the white supremacist propaganda from your post, I'll delete your account. I've removed it once before.

Get some help, man. There are too many wonderful people of all colors that you're missing.

Jim

JNKH · « **Reply #43 on:** December 10, 2003, 08:25:36 am »

Hi MC,

I believe I have an v8 license. I'm also of the opinion that

v9 users: 1/2 price = $9.98
v8 users: 1/2 price = $19.98
New users = $39.98

This seems more fair. We have followed your software faithfully, and I think a gesture of supporting v8 users reasonable.

Would this be considered carefully?

Shady Bimmer · « **Reply #44 on:** December 10, 2003, 08:33:20 am »

I still don't get it.

For all those folks that purchased a v8 license and used that license for v9 (at no additional cost) are now upset that they need to pay full price?

Let see:

v8 to v9 upgrade price: $19.98
v9 to v10 upgrade price: $19.98

v8 to v9 to v10 upgrade price: $19.98+$19.98= $39.96

v10 purchase price: $39.98

So - they chose not to purchase an upgrade since they could use their v8 license with v9 for free. They now need to pay $39.98 for a new full license, but if they had purchased an upgrade from v8 to v9, they'd only need to pay $19.98 now on top of their previous $19.98 price. A difference of 4 cents - but I guess all the complaining is worth it.

Or are they upset that they can't get the $10 upgrade price instead? J River chose to give something back to early-adopters (remember - V10 is ONLY BETA) that have continued to support J River with each release. Remember - the $10 is only a limited-time offer and I would suspect would not last beyond beta. Quite a few software vendors make similar offers - for those willing to buy in early for a product not-yet-released (willing to offer assistance with the beta cycle).

I haven't checked, but is it still possible to upgrade a v8 license to v9? Then, participate in the $10 discounted upgrade price and still save $10 over the full purchase price?

Or are there that many folks that really just want to get something for nothing? The only difference is that they need to pay the v8-v9 upgrade fee now (either by upgrade/upgrade or outright full purchase) - having the extra $20 in their pocket for extra time. It isn't costing them any more than anyone else and in fact they were able to use the product for longer at lower cost.

And as pointed out by coolblue:

Quote

It will take a lot of convincing (i.e., new features of interest to me) to get me to spend $40 on something that works pretty much fine for me right now

Nobody is forcing anybody to upgrade. If your v8 or v9 product does everything you want it to then there's no need to upgrade.

If you purchased the product without first trying it out then it was your mistake. J River already gives you a 30-tryout for free.

If you purchased the product knowing that it didn't fit your requirements then it was your mistake. You should never purchase a product based on what you want/think it should do. If a feature is expected to be implemented then you should wait until that feature is implemented - why purchase before then?

Let's all get back to the important issues - THE TUNES!

nila · « **Reply #45 on:** December 10, 2003, 08:46:20 am »

Shady - no one cares about the 2c.

All us v8 users were saying is can we get a similar introductory offer of a $10 discount for buying early and helping with the testing - an introductory price of $29.99 for the same limited time period as upgraders get it for $10

Or do you not think that people who have been testing for years deserve the same discount in reward for testing as people who just joined at v9?

And as for something for nothing, thats not what I or most of the other posters are saying - we dont mind paying - we'd just like to be entitled to the same introduction offer

Phil Lee · « **Reply #46 on:** December 10, 2003, 09:00:55 am »

I agree with Nila. It seems bizarre that a V9 licensee can get a discounted upgrade to compensate for beta testing when a V8 licensee can't get a similar discount despite the fact they've been testing the software for much longer. At the moment I think I'll be sticking with 9.1.316 rather than shelling out $40 to beta test v10.

John Gateley · « **Reply #47 on:** December 10, 2003, 09:03:42 am »

A couple of things:

1) Go to the restore page and have your restore code e-mailed to you. This tells which license you own.

2) If you have a V9 license, and it is correctly installed (you can run Media Center 9 and it will show as registered), then MC10 will detect this and provide the upgrade price for you. If your V9 license is not installed, then you will be charged the full price.

3) As always, please use Internet Explorer.

j

JNKH · « **Reply #48 on:** December 10, 2003, 09:04:38 am »

Hi Nila,

I absolutely agree with you. We have been faithful users. This v10 release is not FUN for v8 users and earlier.

It is not the money, but the gestures shown to all the users who have faithfully used MC, the crashes, the issues with burning etc.

On the other hand, we are also very appreciative of this fun product, and always introducing to new friends about MC. We have seen this product from Media Jukebox to Media Center.

Honesty, I would like to support v10 immediately. But I'm finding the treatment towards earlier purchase users not very satisfying.

I think it would be fair for all users to be entitled to the 50% discount. For v9 users, 50% off the upgrade of $20= $10. For the rest, 50% off v10 retail price of $40=$20.

This is very fair to all.

Also, honesty, when MC offers v8 users a free upgrade to v9, it should mean that we are the same as v9. FREE means no charge, not delayed upgrade charge which should be paid in v10. Then it is not FREE, it is DELAYED.

But to support MC, I would suggest that the 50% discount for all existing users reasonable, for a limited time period.

LonWar · « **Reply #49 on:** December 10, 2003, 09:24:34 am »

A version 8 Licensee received V9 at no charge.
To get V10 you need to pay full price....

V9 users get 10 for 10$...

Ok, Version 8 people got 1 free upgrade... Version 9 people DID NOT get that free upgrade. Instead we pay 10 for something that V8 users got for free.

So WHY are the V8 guys complaining?

INTERACT FORUM

Author Topic: V10 Licenses and Prices (Read 58187 times)

zevele10

zevele10

nila

nila