Thanks for the info InflatableMouse... but the honest truth is that I've stopped using and caring about MC. As wonderful and robust as the feature set is, I refuse to support a product with arrogant and elitist customer support.
Don't get me wrong; I used to be a huge supporter of the product. I had evangelized JRiver since the Media Jukebox days and even got all my friends and extended family to buy the product. I went so far as to set up a library for one of my old college professors. I developed skins, iconsets, and I spoke on the phone with SteveG to help shoot down some bugs back when iPod support was first added.
Then about a month ago I asked for some information about v12 so I could make an informed decision as to if it or the new version of iTunes would better suit my needs. The thread was immediately locked and deleted by JimH -- which after watching these forums for a few years didn't really strike me as being out of character. No explanation, no information, just poof... no thread.
Speaking as someone with both an MBA and a masters in marketing from a certain ivy league school, employing iron-handed gestapo tactics with your most engaged customers isn't a great way to engender customer loyalty. Or maybe it would be better to ask the crew that got banned from these forums a few years back...
I'm sure MC will continue to be a great product and that many people will be very happy with it. I just don't want to pay people for the privilege of beta testing their software and then have them treat me like I'm a child for my trouble.
Author
Topic: Revolution 7.1 Coaxial Output? (Read 3002 times)