NOTE: Most aspects of ICE.OFFSITE are identical to ICE.TEN. Consult the ICE.TEN FAQ in addition to this document.
Q. What is the current version of ICE.OFFSITE?
A. The current release version of ICE.OFFSITE is 3.0.14 (Windows interface version 7.1.1). You can either download the trialware from our web site or call J. River Sales/Support for a full product version.
Q. How can I tell what version of ICE.OFFSITE I am using?
A. Just select "About Dejawint" under the Help pull down menu.
Q. What is the difference between the "Toggle DTR" hangup and the "ATH" hangup?
A. To select either of these options, pull down the "Commands" menu item (about midway). The ATH hangup tells the local modem to hangup by sending it an escape string followed by a hangup command. This is also called the "soft" hangup, and may be a "cleaner" method of terminating a session. However, in some cases the local modem may be "hung" or not able to receive characters, or in a middle of a process where the "hangup" string is meaningless. In this case, it may be neccessary to tell the local serial port to toggle the DTR status line, which signals the local modem via a hardware line to do a hangup. This will only succeed if the local modem is not set to ignore DTR. The Hayes compatible command set specifies &D2 (or &D3) as the setting for this condition. This is called a "hard" hangup.
Q. My laptop doesn't have a standard 9 pin serial port, help!
A. Your best bet is a USB to Serial adapter. There are LOTS on the market. We've done some preliminary testing with a Belkin F5U109 which seems to perform well even with Hardware Handshaking (RTS/CTS). Many of these devices are designed for PDA's and may or may NOT handshake properly. Another device we tested, a Iconcepts PDA USB adapter #60446 worked but did NOT properly handshake with RTS/CTS or Xon/Xoff. When you use one of these adapters, it will usually show up as com3, com4 or one com above whatever existed on your system previously. You can check this out by looking under communication ports in windows device manager.