ICE
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News:
ICETCP.PRO and ICETCP.PLUS are compatible with Windows 11!
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51
on: February 09, 2017, 04:29:46 pm
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| Started by Advantage Support - Last post by Advantage Support | ||
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Can someone answer my question about what I need to install?
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52
on: February 07, 2017, 11:11:58 am
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| Started by slepage - Last post by Bob | ||
Telnet Pro will wait forever for the other side, it will not timeout a connection. The timeout is generally set on the Unix/Linux end. After a certain period of time the server will simply close the connection if the password isn't entered. The other place a timer can be set is in the router or ISP. They will close down connections in the NAT table after a certain period of time when there is no activity. That is what the keepalive timer MC is for, keeping the connection alive and preventing the router/ISP from closing the connection. Even with the keepalive in MC on however the unix/linux side will still close a connection if the user waits too long to enter a password. I would look into tuning this to your desired value on the unix/linux side. |
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53
on: February 06, 2017, 01:20:50 pm
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| Started by slepage - Last post by slepage | ||
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We've found that when users log in too slow we receive the error "New Session Failed". We've proven that it is when a user types their password too slow. Are there any timeout settings that would allow a user more time to enter their password? Here are some notes from our development team. Let me know if you need more information. Note: It has been said recently that we will be getting updated ICETCP/TELNET PRO software and installing on Citric server Comment from our SAs: This looks like it is an issue with ICETCP/TELNETPR. A support call needs to be opened with ICETCP:/TELNET pro. We need to know if there is a configuration file that sets session time. This is a Citrix published app so any changes will need to be made on the Citrix server. I have been told that management of Advantage Citrix Apps has been turned over to Advantage. Let me know if there is any further help you need to get this resolved. I am going to see if I can work a little with Windows and see if we can find the config file. |
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54
on: January 31, 2017, 11:03:22 am
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| Started by Advantage Support - Last post by Advantage Support | ||
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Well, I thought I knew what I was doing, but now I'm not sure. In the first post that you pointed me to, it notes "Install the admin portion". I don't know that I have the correct install files.
The 5.1.30 Pro version that we have has a TCP5 Admin folder, but there is no setup.exe there. There is a setup.exe in the TCP5_User folder, but I don't think that's what I need to install. Is there a different Citrix/admin install that I should be using? |
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55
on: January 30, 2017, 03:07:46 pm
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| Started by Advantage Support - Last post by deanna | ||
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Here's a better link: http://yabb.jriver.com/ice/index.php/topic,45.msg504.html#msg504
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56
on: January 30, 2017, 02:53:50 pm
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| Started by Advantage Support - Last post by Advantage Support | ||
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We are running version Pro 5.1.30
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57
on: January 30, 2017, 02:45:35 pm
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| Started by Advantage Support - Last post by deanna | ||
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No need. I have found your records. This topic should help:
http://yabb.jriver.com/ice/index.php/topic,306.0.html What version of Pro are you running? |
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58
on: January 30, 2017, 02:29:51 pm
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| Started by Advantage Support - Last post by Advantage Support | ||
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We do have a Citrix license, but I don't have access to the server where it is currently installed. I'll get the license information and post it as soon as I can.
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59
on: January 30, 2017, 12:38:12 pm
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| Started by Advantage Support - Last post by deanna | ||
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I don't show that you have an ICE.TCP Pro license for Citrix. I'm a bit behind in my records, so please advise if I am wrong.
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60
on: January 23, 2017, 03:32:59 pm
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| Started by Advantage Support - Last post by Advantage Support | ||
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We currently have a Citrix version installed onto a Windows 2008 server. We are now installing this onto a new Citrix server, Windows version 2012. The person who did the initial install (around 5 years ago) is no longer with my company, and we don't know where to start. I believe that we need to do the server install, but I'm not sure about that.
Any assistance is appreciated. |
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