ICE

TCP/IP Products => TCP-PRO => Topic started by: boerckk on March 24, 2005, 02:53:35 pm

Title: ICElp Config Error
Post by: boerckk on March 24, 2005, 02:53:35 pm

Help!  :)

I am trying to configure an ICElp session on a new installation on a Windows XP machine.  During the ICElp configuration I have put in the information that was on my client's old workstation.  Once ICElp is started, it comes up with the following error:

Directory /usr/tmp/HP/icelp_jobs does not exist, on host 192.168.1.10.  Please check in the control panel whether you specified correctly unix spooler directory and printer name.

I know the directory does in fact exist on the UNIX server and that the printer name is correct.  Any suggestions?  Thanks!

-Karl J Boercker

Title: ICElp Config Error
Post by: Bob on March 24, 2005, 03:40:53 pm

Unix is case sensitive, check that.
Make sure your pcprint settings spooler directory is set to /usr/tmp