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TCP/IP Products => TCP-PRO => Topic started by: HazBenz on November 22, 2005, 02:43:00 pm

Title: Print Screen Issue
Post by: HazBenz on November 22, 2005, 02:43:00 pm

Hi,
I have just upgraded all of a client's PC's (11) to the latest version and am having trouble with doing a Print Screen on all PC's.  What is happening is that it is adding the logon screen info and the info on the current screen they want regardless of how long they've been in a session.  All they want is the current screen.

Has anyone else had this issue.

Title: Print Screen Issue
Post by: Bob on November 22, 2005, 04:22:51 pm

If you have 5.1.25 you can simply print the screen by hitting the printer icon on the toolbar. Also if you use the file pulldown you should use printscreen and not print. Finally you can right click in the emulation screen while connected to a host and do print->printscreen.

If you have trouble try a different method of printing (see the profile printer settings).

Title: Re:Print Screen Issue
Post by: HazBenz on November 23, 2005, 02:29:42 pm

Thanks for that!  Changing the settings in the profile solved the problem.