ICE

TCP/IP Products => TCP-PRO => Topic started by: billparrott on November 23, 2005, 07:11:20 am

Title: Installation Problem
Post by: billparrott on November 23, 2005, 07:11:20 am

 :-[When trying to install a network user get error message when completing ConfigWizard;
There is no licence information for your company in that directory.
The correct path to the licence file is shown in ConfigWizard.

Title: Re:Installation Problem
Post by: jimn on November 23, 2005, 03:34:03 pm

The most common cause of that problem is that the user machine you are running ConfigWiz on does not have full read and write permissions to the license folder on the admin computer. Check the permissions  of license folder when on the adm (Pro server) computer. A way to verify this for sure is go to the user computer and browser to the license folder on the admin computer with explore window, then try to create a junk file or folder in that directory. If you can't then neither can the ConfigWiz program.

Jim

Title: Installation Problem
Post by: billparrott on November 24, 2005, 03:39:45 am

Resolved the problem - many thanks. :)