ICE

TCP/IP Products => TCP-PRO => Topic started by: rolster on August 31, 2006, 07:50:05 am

Title: Telnet Pro connection dropping
Post by: rolster on August 31, 2006, 07:50:05 am

I have a user connecting to our Unix host using Telnet pro,  from a remote location in another country.  When they login, and then are idle for 5 minutes or more, the connection drops.  They have a broadband internet connection and are connecting over it to our server.  Their internet connection is not dropping.  Any insight would be appreciated.  Thanks.

Title: Telnet Pro connection dropping
Post by: Bob on August 31, 2006, 09:47:48 am

A search here would show that this is a common problem. It's often due to cable/dsl routers, nats, ISP's etc timing out idle connections.

Do a search for "keepalives" in the PRO forum for the last 300 days and you'll find the solution. If they have a recent version the option in PRO already exists, if not they can purchase an update.