ICE

TCP/IP Products => TCP-PRO => Topic started by: JimmyOOOOO on April 12, 2007, 01:49:58 pm

Title: XP Upgrade kills ability to print
Post by: JimmyOOOOO on April 12, 2007, 01:49:58 pm

Starting environment:

Windows 2000 SP 4 and ICE TCP-Pro v. 5.1.0.9

Everything printed fine

New environment:

Windows XP SP2 and ICE TCP--Pro v 5.1.25

Chops the right margin or doesn't print at all (usually the latter)

I have tried File->Print Screen and <Right-click>->'Print Screen' (with 'Use default printer' selected)

I have tried 'Normal', 'Raster', and 'Direct'

I have verified the default printer

Title: Re: XP Upgrade kills ability to print
Post by: Bob on April 12, 2007, 02:54:55 pm

You didn't mention the type of printer however I would guess that raster print works but chops at the right margin. I suggest you use raster printing then adjust the print size as suggested here:
http://yabb.jriver.com/ice/index.php/topic,718.0.html

Title: Re: XP Upgrade kills ability to print
Post by: JimmyOOOOO on April 13, 2007, 07:02:15 am

Quote from: Bob on April 12, 2007, 02:54:55 pm

You didn't mention the type of printer however I would guess that raster print works but chops at the right margin. I suggest you use raster printing then adjust the print size as suggested here:
http://yabb.jriver.com/ice/index.php/topic,718.0.html

Good point on the printer model... it's a Lanier LD160c (MFC)

Set to 80 characters, still having the same problem.

Title: Re: XP Upgrade kills ability to print
Post by: Bob on April 13, 2007, 09:24:37 am

Use a larger divisor. Sometimes the printer returns less than perfect values for visible page width. Try 86 or so...

Title: Re: XP Upgrade kills ability to print
Post by: JimmyOOOOO on April 13, 2007, 10:31:19 am

Tried 88, no change.

Title: Re: XP Upgrade kills ability to print
Post by: Bob on April 13, 2007, 10:41:15 am

You probably don't have the variable name typed in exactly right in the registry. You could try version 5.1.26 but according to the changelog the variables were added in 5.1.25.

HKEY_CURRENT_USER->SOFTWARE->J.RIVER->ICE.TCP->5.0
Add HorizontalPrintableChars try 90 decimal. You may have to add the VerticalPrintableChars set to 66 as well.

Title: Re: XP Upgrade kills ability to print
Post by: JimmyOOOOO on April 13, 2007, 12:31:32 pm

Verified spelling

Already using 5.1.26

90 returns the same result

... you wouldn't happen to have version 5.1.09 kicking around would you? That version is working like a champ.

Title: Re: XP Upgrade kills ability to print
Post by: Bob on April 13, 2007, 02:01:59 pm

Very weird. It works fine for me here.
Try using notepad to put the following lines into a file. Save it as width.reg. Double click on it to add the values to the registry (without telnetpro running). Next startup pro, make sure it's set to raster printing and try it again.

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\J. River\ICE.TCP\5.0]
"SpecialSCOTelnet"=hex:00
"KeepAlive"=dword:00000001
"LanguageSettings"=dword:00000009
"HorizontalPrintableChars"=dword:0000005a
"VerticalPrintableChars"=dword:00000046

Title: Re: XP Upgrade kills ability to print
Post by: Bob on April 13, 2007, 02:04:56 pm

Also, changing to an older version of Pro probably won't make any difference, the problem is more likely to be windows.

Anyway, you can get the last non-static mfc version in

ftp://ftp.jriver.com/pub/downloads/tcp-pro-demo119.exe

Title: Re: XP Upgrade kills ability to print
Post by: JimmyOOOOO on April 16, 2007, 05:32:23 am

I'll try both of those solutions. Thanks for your help Bob.