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Author Topic: Licensing issues  (Read 2271 times)

SMMI

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Licensing issues
« on: November 03, 2010, 05:43:16 pm »
Telnet Pro V 5.1.28
Windows 7 Pro x86

Software is installed on local computers without issue. The problem I have is that the Telnet Pro is in evaluation mode.

I have license admin running on a server. The license folder is shared and can be accessed from any of the clients. When I open License admin I can see all licenses listed and the list of computers is next to each license is current.

How can I get the client software to recognise this?

Thank you in advance for your help.
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deanna

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Re: Licensing issues
« Reply #1 on: November 04, 2010, 08:31:08 am »
If you have downloaded version 5.1.28 from our website, it is trialware.  Even if you place a permanent license key in the LicenseAdmin, it will not convert the trialware to a permanent version.  In order to have the permanent version 5.1.28, you need to purchase that version. 
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SMMI

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Re: Licensing issues
« Reply #2 on: November 04, 2010, 04:51:50 pm »
Purchased update V 5.1.28 6 months ago and installed from this new media.

Any other ideas?
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deanna

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Re: Licensing issues
« Reply #3 on: November 04, 2010, 04:56:29 pm »
You need to re-run the Server Install from the new media onto the server.  See our Forum Topic for details:
     Moving or updating the PRO license server
     http://yabb.jriver.com/ice/index.php/topic,306.0.html
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