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[ellenrosa]

I am running a 15 user license version 5.1.06. I am getting a socket error on 2
pc's, & need to identify each pc with the associated sequence #. I have more licenses than I have users, but IceTcp thinks
I have all 15 users installed, but I really don't.
How can I do an inventory of which pc is pointing to which sequence #?
Then I'll know which license I can delete.
Thank you
Ellen Rosa
Jerry Elsnser Company
800-223-4119 #3016

[Bob]

You need version 5.1.19 or later to identify the sequence number on the client. In 5.1.19 and newer you can look at the following key in the registry:

HKLM\Software\J. RIVER\ICE.TCP\5.0\License\TempUserID

With older versions the best thing to do is to remove unused users from licenseadmin then rerun configwizard on the conflicting computers by BROWSING to the TCP5_USER share on the licenaseadmin machine (which should be shared with full control access for ALL) then into either TCP-PRO and run configwizard for 5.1 or TCP4-32 and run configwizard44 for 4.4 (cleassic)