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Author Topic: installing ICETCP onto new Citrix server  (Read 2588 times)

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installing ICETCP onto new Citrix server
« on: January 23, 2017, 03:32:59 pm »
We currently have a Citrix version installed onto a Windows 2008 server.  We are now installing this onto a new Citrix server, Windows version 2012.  The person who did the initial install (around 5 years ago) is no longer with my company, and we don't know where to start.  I believe that we need to do the server install, but I'm not sure about that.
Any assistance is appreciated.
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deanna

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Re: installing ICETCP onto new Citrix server
« Reply #1 on: January 30, 2017, 12:38:12 pm »
I don't show that you have an ICE.TCP Pro license for Citrix.  I'm a bit behind in my records, so please advise if I am wrong.
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Re: installing ICETCP onto new Citrix server
« Reply #2 on: January 30, 2017, 02:29:51 pm »
We do have a Citrix license, but I don't have access to the server where it is currently installed.  I'll get the license information and post it as soon as I can.
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deanna

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Re: installing ICETCP onto new Citrix server
« Reply #3 on: January 30, 2017, 02:45:35 pm »
No need.  I have found your records.  This topic should help:
      http://yabb.jriver.com/ice/index.php/topic,306.0.html
What version of Pro are you running?
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Re: installing ICETCP onto new Citrix server
« Reply #4 on: January 30, 2017, 02:53:50 pm »
We are running version Pro 5.1.30
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deanna

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Re: installing ICETCP onto new Citrix server
« Reply #5 on: January 30, 2017, 03:07:46 pm »
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Re: installing ICETCP onto new Citrix server
« Reply #6 on: January 31, 2017, 11:03:22 am »
Well, I thought I knew what I was doing, but now I'm not sure.  In the first post that you pointed me to, it notes "Install the admin portion".  I don't know that I have the correct install files.
The 5.1.30 Pro version that we have has a TCP5 Admin folder, but there is no setup.exe there.  There is a setup.exe in the TCP5_User folder, but I don't think that's what I need to install.
Is there a different Citrix/admin install that I should be using?
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Re: installing ICETCP onto new Citrix server
« Reply #7 on: February 09, 2017, 04:29:46 pm »
Can someone answer my question about what I need to install?
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deanna

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Re: installing ICETCP onto new Citrix server
« Reply #8 on: February 10, 2017, 08:30:02 am »
Sorry, I thought I answered via regular email.  The setup file in the TCP5_User folder is the user setup, not the license server setup.  You need the CD or original download for the license server setup.
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Re: installing ICETCP onto new Citrix server
« Reply #9 on: February 10, 2017, 08:44:51 am »
I don't have the original CD.  Do I need to download the trial version, or is there another version that I need?
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deanna

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Re: installing ICETCP onto new Citrix server
« Reply #10 on: February 10, 2017, 12:37:43 pm »
Trialware will not convert.  I am sending a reply via regular email shortly.
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