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Author Topic: Telnet Pro connection dropping  (Read 1054 times)

rolster

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Telnet Pro connection dropping
« on: August 31, 2006, 07:50:05 am »
I have a user connecting to our Unix host using Telnet pro,  from a remote location in another country.  When they login, and then are idle for 5 minutes or more, the connection drops.  They have a broadband internet connection and are connecting over it to our server.  Their internet connection is not dropping.  Any insight would be appreciated.  Thanks.
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Bob

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Telnet Pro connection dropping
« Reply #1 on: August 31, 2006, 09:47:48 am »
A search here would show that this is a common problem. It's often due to cable/dsl routers, nats, ISP's etc timing out idle connections.

Do a search for "keepalives" in the PRO forum for the last 300 days and you'll find the solution. If they have a recent version the option in PRO already exists, if not they can purchase an update.
« Last Edit: February 12, 2008, 04:16:10 pm by Bob »
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