More > Media Center 17

Cannot uninstall Media Center 17 after Win 10 upgrade

(1/3) > >>

Langers:
I've just upgraded to Win 10 and wanted to uninstall MC 17 prior to installing MC 21. However, the uninstall fails with a dll error.

Error message is
"There was a problem starting d:\Users\................\Temp\JRMediaUninstall.dll
A dynamic link library (DLL) initialization routine failed."

The file is present in the stated directory. I have also tried reinstalling MC 17, but this doesn't help.

Any advice?

Thanks,
Mark

JimH:
It's a Win10 thing.  Reinstall MC17, then uninstall.  You can find it on our wiki in the "Old Versions" topic.

Andrew Koransky:
I've tried this to no avail.  Re-install, followed by an uninstall results in the exact same behavior as described above.  Help?!  FYI... I've purchased the upgrade to 21.

Andrew

JimH:
Try installing the last build of MC17 first, and then uninstalling it.  You can find it in "Old Versions" on our wiki.

Andrew Koransky:
I tried that too.  The installer I had was the latest, MediaCenter170189.exe.  By the way, this is a fresh Win 10 x64 Professional install with all updates applied.  I tried turning off Windows Defender too, but it did not help.  I still get the same error.  Any help would be appreciated.  Thanks!

Andrew

Navigation

[0] Message Index

[#] Next page