MC 20, MC 21, Mavericks, Yosemite and El Capitan, 3 questions.

More > JRiver Media Center 21 for Mac

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JimH:
Please post the version you're using.

blgentry:
Antoine: Try to disable auto import and see if it still crashes. It sounds like MC *might* be hitting some bad files and crashing.

Tools > Options > Library & Folders > run auto import in background > (uncheck)

Brian.

eagebhart:
I'm using 19.0.163 - which reliably crashes when dragging a file to the end of a playlist. There is no traceback.

Here is the crash for media center 20. The crash is in a sub process, and it pops up every minute or so.
All of my music is already imported from the same place media center 19 is using.

It looks like the crash is on an audio video format. I find that strange since I do not have any videos in my music folder.

the crash along with the loss of all of my views, playlists and everything else creates a big barrier to changing from media center 19.

Process: JRWorker [45648]
Path: /Applications/Media Center 20.app/Contents/MacOS/JRWorker
Identifier: com.jriver.MediaCenter20
Version: 20.0.126 (?)
Code Type: X86-64 (Native)
Parent Process: Media Center 20 [45638]
Responsible: Media Center 20 [45638]
User ID: 501

Date/Time: 2015-10-05 13:06:15.353 -0400
OS Version: Mac OS X 10.9.5 (13F1096)
Report Version: 11
Anonymous UUID: 6C8CAC65-15AB-3C2E-8964-470A278EBA78

Sleep/Wake UUID: A854ACC7-8DDF-42DB-B85A-BDB99B6DE52D

Crashed Thread: 15

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000113e25000

VM Regions Near 0x113e25000:
   VM_ALLOCATE 0000000113c94000-0000000113e25000 [ 1604K] rw-/rwx SM=PRV
-->
   CG shared images 00000001c0003000-00000001c000b000 [ 32K] r--/r-- SM=SHM

Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib     0x00007fff90880716 __psynch_cvwait + 10
1 libsystem_pthread.dylib    0x00007fff8aba2c3b _pthread_cond_wait + 727
2 JRWorker     0x000000010000dfea CJRThumbGrabber::SeekAndGrab(long long) + 236
3 JRWorker     0x000000010000e04a CJRThumbGrabber::GetThumbnail(JRPtr<IJRImage, IJRImage>&, long long) + 28
4 JRWorker     0x0000000100012e96 CJRVideoThumbHelper::GetThumbnailJR() + 414
5 JRWorker     0x0000000100012b8a CJRVideoThumbHelper::GetThumbnail(JRString const&, JRString const&, JRString const&, JRString const&, int) + 756
6 JRWorker     0x0000000100002bc4 JRWorkerApp::ProcessCommand(JRCommandLine) + 2992
7 JRWorker     0x0000000100001fc3 JRWorkerApp::Run() + 41
8 JRWorker     0x00000001000a7b58 JRApp::CommandLineMain() + 28
9 JRWorker     0x0000000100001ed4 start + 52

Thread 1:
0 libsystem_kernel.dylib     0x00007fff90880e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib    0x00007fff8aba1f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib    0x00007fff8aba4fb9 start_wqthread + 13

Thread 15 Crashed:
0 libsystem_platform.dylib     0x00007fff87b5209a _platform_memmove$VARIANT$Nehalem + 186
1 libJRImage.dylib     0x0000000113864d62 JRImage::Create(IJRImage const*) + 200
2 JRWorker     0x000000010000de6c CJRThumbGrabber::Receive(JRVideoFrame&) + 316
3 libJRPlayer.dylib    0x000000011102b98e CJRMediaStreamVideo::Decode(AVPacket*) + 1144
4 libJRPlayer.dylib    0x000000011102b2dc CJRMediaStreamBase::Thread() + 278
5 libJRPlayer.dylib    0x0000000110e90fae JRThread::StaticThread(void*) + 104
6 libsystem_pthread.dylib    0x00007fff8aba0899 _pthread_body + 138
7 libsystem_pthread.dylib    0x00007fff8aba072a _pthread_start + 137
8 libsystem_pthread.dylib    0x00007fff8aba4fc9 thread_start + 13

Thread 15 crashed with X86 Thread State (64-bit):
  rax: 0x0000000113c94008 rbx: 0x000000010c311b20 rcx: 0x0000000000000008 rdx: 0x00000000000003b8
  rdi: 0x0000000113e24fd0 rsi: 0x0000000113845008 rbp: 0x000000011303e830 rsp: 0x000000011303e830
   r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000001002 r11: 0x00000000005e0008
  r12: 0x00000001136b4000 r13: 0x0000000113864ac6 r14: 0x000000010c311c60 r15: 0x0000000113c94008
  rip: 0x00007fff87b5209a rfl: 0x0000000000010206 cr2: 0x0000000113e25000

Logical CPU: 2
Error Code: 0x00000006
Trap Number: 14

Binary Images:
   0x100000000 - 0x10010aff7 +JRWorker (?) <43F78EF7-E853-332F-8208-85553BA666C4> /Applications/Media Center 20.app/Contents/MacOS/JRWorker
   0x106e73000 - 0x106eb0fff +libavutil-jr.54.dylib (54.23.101) <9C915420-57A6-3A3C-A748-14F3D9FFC4E0> /Users/USER/Library/Application Support/J River/*/libavutil-jr.54.dylib
   0x107800000 - 0x107b5dfef +libJRTools.dylib (1) <9BCBD564-F45D-393F-8C96-0392FBC4866A> /Applications/Media Center 20.app/Contents/MacOS/libJRTools.dylib
   0x10c400000 - 0x10c587fff +libJRReader.dylib (1) <7081A6B7-A024-35F1-A3DE-D8371E168E9F> /Applications/Media Center 20.app/Contents/MacOS/libJRReader.dylib
   0x110e00000 - 0x11112ffff +libJRPlayer.dylib (1) <C0D02548-672C-3DA2-90E9-0A3A566132C8> /Applications/Media Center 20.app/Contents/MacOS/libJRPlayer.dylib
   0x111312000 - 0x111e39fe7 +libavcodec-jr.56.dylib (56.35.101) <9A395438-39CB-3D90-91E6-97CB31CCE92B> /Users/USER/Library/Application Support/J River/*/libavcodec-jr.56.dylib
   0x112623000 - 0x11279bfff +libavformat-jr.56.dylib (56.30.100) <C5B2894E-A887-374D-83EE-ED6F22DF651D> /Users/USER/Library/Application Support/J River/*/libavformat-jr.56.dylib
   0x1127eb000 - 0x112861ff7 +libswscale-jr.3.dylib (3.1.101) <94E9BA16-9EF0-3E12-82FA-DB012FDF4E75> /Users/USER/Library/Application Support/J River/*/libswscale-jr.3.dylib
   0x113846000 - 0x113aebfff +libJRImage.dylib (1) <D3590BC9-85C7-3880-9FDA-6BC118A8598E> /Applications/Media Center 20.app/Contents/MacOS/libJRImage.dylib
   0x7fff6596a000 - 0x7fff6599d817 dyld (239.4) <7AD43B9B-5CEA-3C7E-9836-A06909F9CA56> /usr/lib/dyld
   0x7fff85f9e000 - 0x7fff85fa2ff7 libsystem_stats.dylib (93.90.3) <4E51D5B0-92A0-3D0D-B90E-495A1ED3E391> /usr/lib/system/libsystem_stats.dylib
   0x7fff85fa3000 - 0x7fff86188fff com.apple.CoreFoundation (6.9 - 855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

External Modification Summary:
  Calls made by other processes targeting this process:
   task_for_pid: 1
   thread_create: 0
   thread_set_state: 0
  Calls made by this process:
   task_for_pid: 0
   thread_create: 0
   thread_set_state: 0
  Calls made by all processes on this machine:
   task_for_pid: 351923
   thread_create: 1
   thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=206.1M resident=162.3M(79%) swapped_out_or_unallocated=43.8M(21%)
Writable regions: Total=266.7M written=167.8M(63%) resident=171.9M(64%) swapped_out=0K(0%) unallocated=94.8M(36%)

REGION TYPE VIRTUAL
=========== =======
CG shared images 140K
Dispatch continuations 16.0M
Kernel Alloc Once 4K
MALLOC 225.9M
MALLOC (admin) 32K
STACK GUARD 56.1M
Stack 15.2M
VM_ALLOCATE 1992K
__DATA 29.6M
__IMAGE 528K
__LINKEDIT 74.0M
__TEXT 132.1M
__UNICODE 544K
mapped file 25.2M
shared memory 4K
=========== =======
TOTAL 577.2M

Model: MacBookPro8,3, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.4 GHz, 16 GB, SMC 1.70f6
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x802C, 0x31364B544631473634485A2D314734443120
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x802C, 0x31364B544631473634485A2D314734443120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 5.2.7f4 15858, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
PCI Card: pci1b21,612, AHCI Controller, Thunderbolt@186,0,0
PCI Card: pci1b73,1100, USB eXtensible Host Controller, Thunderbolt@191,0,0
PCI Card: ethernet, Ethernet Controller, Thunderbolt@190,0,0
PCI Card: pci1b21,1142, USB eXtensible Host Controller, Thunderbolt@195,0,0
Serial ATA Device: ST1000LM014-1EJ164, 1 TB
Serial ATA Device: HL-DT-ST DVDRW GS23NR
Serial ATA Device: APPLE HDD HTS541075A9E662, 750.16 GB
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Kinesis Keyboard Hub
USB Device: Composite Device
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Hub
USB Device: External
USB Device: Hub
USB Device: Music Streamer II+
USB Device: IR Receiver
USB Device: USB audio CODEC
USB Device: HD Pro Webcam C920
USB Device: Wacom Cintiq Hybrid 13HD Hub
USB Device: CP2102 USB to UART Bridge Controller
USB Device: Cintiq Hybrid 13HD
USB Device: USB Camera
USB Device: Cintiq Hybrid 13HD Touch
USB Device: Cintiq Companion Hybrid 13HD
USB Device: ASM107x
USB Device: ASM107x
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1
Thunderbolt Device: GoFlex Desk Adapter Thunderbolt, Seagate, 1, 26.0

Antoine.:

--- Quote from: blgentry on October 05, 2015, 11:55:53 am ---Antoine: Try to disable auto import and see if it still crashes. It sounds like MC *might* be hitting some bad files and crashing.

Tools > Options > Library & Folders > run auto import in background > (uncheck)

Brian.

--- End quote ---
Well, the software stopped crashing after having been started 3 or 4 times... ?

wouterk:
Have you tried:
- Launch the Mac in Recovery Mode
- run Disk Utility
- Check the hard disk
- Pre- El Capitan: repair disk parmissions?

For Recovery mode check:
http://www.tekrevue.com/tip/mac-startup-options/

Wouter

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