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Author Topic: Helping new users setting up TV with a popup message?  (Read 2132 times)

Yaobing

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Helping new users setting up TV with a popup message?
« on: October 20, 2015, 01:03:40 pm »

We are thinking about giving new users a little hint when they first run MC, about setting up TV.

Some people do not realize that you have to click Television on standard view to start TV setup.

So, we are thinking about detecting TV devices on the initial start up of MC.  If we find TV devices, we can popup a message asking the user whether we should run TV setup.

This will only be done on the first run of MC.  So it will not bother any existing users.

One caveat is that CableCARD devices can not be detected unless Media Network's DLNA setting is turned on.  So we are also considering whether to turn this option on by default.

What do you think?  Would this be too intrusive?  Too annoying?  Comments and suggestions are welcome!
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Yaobing Deng, JRiver Media Center

CountryBumkin

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Re: Helping new users setting up TV with a popup message?
« Reply #1 on: October 20, 2015, 01:09:01 pm »

I don't see why not. If the new User doesn't want to do TV setup at first install, he/she can skip that step.
So I think it is a good idea.
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RoderickGI

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Re: Helping new users setting up TV with a popup message?
« Reply #2 on: October 20, 2015, 06:56:45 pm »

I think a popup on first run that listed all the major things new users should look at would be a good thing.

Even better if the popup could remain persistent until closed, like an independent windows so a user could read the content, then go look at and set up stuff, then come back to the popup, then do some more setup.

Even better again would be a multistep setup wizard, which again would be persistent, and allowed you to run each of the steps without losing the popup, so a new user could go back to it as they work through the first setup. If this was provided, then also add it to the Help menu as perhaps "Initial Setup Wizard" so that a new user who closed the popup window could get it back and run through it again. Make sure the popup tells them clearly where to find the "Initial Setup Wizard".

From memory I think Nero does something similar, and I have seen it on another program I can't remember now. Another thing other programs do is have a set of tips that popup with every start of the program until they are turned off, and a user can click through the list if they wish. This could probably help new users with MC.

One thing to think about though, but I'm not sure it is still a problem. MC used to default to always running an import on a new installation after 45(?) seconds. Then a flag was set to only turn On/Off running import on an empty library. If that flag still defaults to On, or an Autoimport still starts automatically, then a popup could interfere with this, preventing the user seeing that MC has started importing all the default Windows video and images in their User directory, which is frankly a pain. So make sure that default is Off if MC is going to open a popup and distract the new user.

So yes, a popup that always comes up on first run of MC would be fine, whether it is TV only or something more extensive.
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What specific version of MC you are running:MC27.0.27 @ Oct 27, 2020 and updating regularly Jim!                        MC Release Notes: https://wiki.jriver.com/index.php/Release_Notes
What OS(s) and Version you are running:     Windows 10 Pro 64bit Version 2004 (OS Build 19041.572).
The JRMark score of the PC with an issue:    JRMark (version 26.0.52 64 bit): 3419
Important relevant info about your environment:     
  Using the HTPC as a MC Server & a Workstation as a MC Client plus some DLNA clients.
  Running JRiver for Android, JRemote2, Gizmo, & MO 4Media on a Sony Xperia XZ Premium Android 9.
  Playing video out to a Sony 65" TV connected via HDMI, playing digital audio out via motherboard sound card, PCIe TV tuner

mwillems

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Re: Helping new users setting up TV with a popup message?
« Reply #3 on: October 21, 2015, 01:04:05 pm »

I think a popup would be a good idea, but I agree with RoderickGI, if you're going to have any kind of popup, I would highly recommend disabling the count-down to auto-import by default (it's currently enabled by default).  The countdown will wind up catching some people and confusing them as the import pops up dialogs as well, which would make everything kind of chaotic during TV setup.  

Some kind of unified pop-up wizard like Roderick described would be awesome.  It would certainly make TV setup easier.  
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CountryBumkin

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Re: Helping new users setting up TV with a popup message?
« Reply #4 on: October 21, 2015, 01:45:20 pm »

I had forgotten about the auto import countdown. I really dislike that feature. While your creating "popup setup" features, how about turning the "auto count down" into a popup message (i.e. "would you like to start the auto import process now Y/N?) or something similar.
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