INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: Cancelling a recording on the colossus crashed JRiver  (Read 2553 times)

imeric

  • MC Beta Team
  • Citizen of the Universe
  • *****
  • Posts: 1476
Cancelling a recording on the colossus crashed JRiver
« on: February 09, 2016, 08:30:58 pm »
I stopped a recording manually and switched to another STB channel (which worked fine)
Then went to the Netflix app (through theater view) to watch another channel on the colossus
all I got was a black screen and a "waiting" message.
Assuming it was still trying to rtecord on the original channel of the subscription wjhen I hit the cancel button for the recording it crashed.
Logged

Yaobing

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 10926
  • Dogs of the world unite!
Re: Cancelling a recording on the colossus crashed JRiver
« Reply #1 on: February 10, 2016, 07:12:11 am »
Do you have the logs for the crash?
Logged
Yaobing Deng, JRiver Media Center

imeric

  • MC Beta Team
  • Citizen of the Universe
  • *****
  • Posts: 1476
Re: Cancelling a recording on the colossus crashed JRiver
« Reply #2 on: February 10, 2016, 08:16:23 am »
Just sent you the logs.  This all happened at around 10h52 (I think) so might be between 10h45 to 11h00pm
Logged

Yaobing

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 10926
  • Dogs of the world unite!
Re: Cancelling a recording on the colossus crashed JRiver
« Reply #3 on: February 10, 2016, 12:17:23 pm »
Quote from: imeric on February 10, 2016, 08:16:23 am
Just sent you the logs.  This all happened at around 10h52 (I think) so might be between 10h45 to 11h00pm

I have not received the logs.  If the package is too large it may not be possible to send via email.  yaobing at jriver dot com
Logged
Yaobing Deng, JRiver Media Center

imeric

  • MC Beta Team
  • Citizen of the Universe
  • *****
  • Posts: 1476
Re: Cancelling a recording on the colossus crashed JRiver
« Reply #4 on: February 10, 2016, 02:25:52 pm »
Maybe in your junk folder?
The file is about 3MB and I just resent it.
thx
Logged

Yaobing

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 10926
  • Dogs of the world unite!
Re: Cancelling a recording on the colossus crashed JRiver
« Reply #5 on: February 10, 2016, 03:25:03 pm »
Now both emails arrived.

The Previous Log.txt contains logging starting at 9:57 pm yesterday.  It appears not to include the events that you posted above.  Have you restarted MC more than once?  If so, the original logging would have been lost.
Logged
Yaobing Deng, JRiver Media Center

imeric

  • MC Beta Team
  • Citizen of the Universe
  • *****
  • Posts: 1476
Re: Cancelling a recording on the colossus crashed JRiver
« Reply #6 on: February 10, 2016, 03:40:47 pm »
I just restarted it after it crashed at around 10h52pm so past the start of the log file.

And yes I had restarted it a little before 10pm also but not due to a crash
Logged
Pages: [1]   Go Up
« previous next »