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This tool is not available when connected to a server

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Mike Foran:

--- Quote from: glynor on February 14, 2016, 11:38:24 am ---I have thoughts on this, but I need to do more testing and collect more evidence.

The ability to use RMCF and to copy files from clients has absolutely "weakened" in the Media Network setup over time, and now is completely disabled. I haven't had time or energy to go back and reinstall old versions and figure out the exact chain of events that led us here, though.

--- End quote ---

I would appreciate that Glynor. I have, for the time being, moved back to v.20 where this functionality is still available. Thankfully I have discovered this issue before I made any changes to my database so it doesn't fork.

glynor:

--- Quote from: Arindelle on February 14, 2016, 12:09:46 pm ---Still have v20 on my PC and RMCF tool doesn't work on a client either. So it was disabled before version 20.

--- End quote ---

I was all set to complain and then tested that myself and found the same. I suspect it was one of the later v20 builds, but haven't done the investigation to see exactly when it broke.

Originally, you could use all of RMCF (well, the predecessor, Rename Files from Properties) from clients if you had local access to the files, but it broke and re-imported files you moved (so that wasn't very good). Then, later, I'm as positive as I can be (without seeing it again) that you could use RMCF but only in the Copy without Updating modes. That is gone now too, because it broke at some point.

But I need to go back and figure out when it broke, and verify that I'm not crazy.

Mike Foran:
The v.20 version I am currently using is v.20.0.131, which I thought was the most recent of that version but I just now checked and there was a 20.0.132. So maybe that was where it broke?

I should note that the moving process wasn't the  most elegant. After executing the move from a local drive to the server, there was no progress bar, or even confirmation in the Action Window that anything was going on. In the library list the currently moving titles would be listed as missing until after the move completed.

Is there a better way to import media into a shared JRiver Server? I am not against adapting my behavior as long as there is a good solution.

glynor:
Mike, I think you are using this in a different way than what I'd been talking about (and way that had been really documented). I think I get it, but can you confirm a few things for me?

1. Are you running MC on a client, connected to a remote Library server, but using RMCF to operate on files that are local to the client (on the C drive, for example, or something)? Then moving them onto a file share that the Server is watching with Auto-Import?

2. If so, how do you Import the files described above onto the Client copy? How do you get them "in there" in the first place?

3. Can you (especially if I'm off base) describe step-by-step exactly what you do that works on your copy of MC20? What files? Where are they? Where are you "sending" them?

4. What exact Mode and Templates are you using in RMCF that works correctly in MC20?

Mike Foran:
Sure. Thanks for taking the time to look into this. Here's how I have been doing things:

- I have a server computer running JRiver, sharing it's library via Media Sharing.
- I have three other computers on my LAN that load and run the shared library. They have Auto Sync enabled (not sure that's important here).
- All four computers have the drive letter L: mapped to where media is organized and stored. For the server, L: is directly connected to the computer. For the others it is a network drive mapped to this letter.
- When any of the three client computers purchases some type of media, be it MP3 for FLAC audio files, or some type of video file, or whatever, they download it to their local computer. They then drag those files into JRiver. They appear in the library, but the path points to that computer's local drive.
- All the files imported are selected and RMCF is opened (via F6 or Library Tools->RMCF). I have created several custom 'Preset' options for different types of media so they are sorted and named properly. However, all the presets designate the L: drive as the base path.
- If it's multiple files, JRiver confirms I want to handle multiple files, which is confirmed.
- JRiver, in the background, moves the files from the client local drive, across the network, to the L: drive and sorts them into the proper folders.


The step that is failing in v.21 is when I go to open the RCMF panel, at which point it just gives me the error instead.

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