More > JRiver Media Center 21 for Linux
Ordering a Licence for JRiver on a QNAP NAS
rcblackwell:
Hardware
NAS: TS-251
FW: 4.2.0, 03-11-2016
8 GB Memory
Issue
HDStation, Chrome and JRiver Media Server have been installed and enable on a QNAP TS-251 NAS. JRiver and Chrome run independently of each other when launched from their respective icon on the HDStation Desktop. I went to purchase a license for JRiver using the Help->Buy Media Center option found in the JRiver menu bar. When this option was selected, Chrome launched but could not navigate to the registration site (I'm assuming that is were it was heading) as an error occurred. Chrome indicates it must be run as a normal user or "--user-data-dir" must be specified as an alternate profile.
In an attemtp to resolve the problem a Help Desk Ticket addressing this issue was submitted to QNAP. Their response was;
--- Quote ---Hello,
Chrome for HD Station is just an option for a Browser for HDMI and not fully installed as a Browser for HDMI. You will need to check with JRiver for their In Browser option for another way to activate License.
Best Regards,
QNAP Systems, Inc.
--- End quote ---
After Thoughts
I did manage to register the application using alternate means but not before discovering yet another issue. I had trouble with JRiver prior to attempting registration. While attempting to troubleshoot that issue I discovered that J. Rivers View Log function would not work. It appears that JRiver uses a browser to present a view of the logs to the user. Since Chrome isn't working properly with the application, I couldn't view the logs.
I have no idea whether the problems I ran into need to be fixed by QNAP or JRiver, regardless, this issue should be reviewed and at the very least communicated to future users of the application.
On a positive note, JRiver is registered, up and running just perfectly on my TS-251.
bob:
The next build will have a fix to work around the chrome can't run as root issue.
Note that you don't need the browser to install a license, the browser is run after the license is installed.
rcblackwell:
--- Quote from: bob on April 13, 2016, 10:35:21 am ---The next build will have a fix to work around the chrome can't run as root issue.
Note that you don't need the browser to install a license, the browser is run after the license is installed.
--- End quote ---
Hi Bob,
Apologies for the delayed reply - I look forward to the fix as I've found a few other items in JRiver Media Center that utilize Chrome.
I managed to figure out how to purchase a license without Chrome. I've done so and have it installed.
Will the next update be released through QNAP?
bob:
--- Quote from: rcblackwell on April 22, 2016, 05:31:12 pm ---Hi Bob,
Apologies for the delayed reply - I look forward to the fix as I've found a few other items in JRiver Media Center that utilize Chrome.
I managed to figure out how to purchase a license without Chrome. I've done so and have it installed.
Will the next update be released through QNAP?
--- End quote ---
There should be one going in for eval next week...
VR6:
I purchased a master license from JRiver and then put the registration code into the box that pops up when I click on Restore my license. The response I get is that the code is for another product. What?!! I thought a master license would work with the QNAP JRiver program. I read that it would.
I then went into the chrome browser and hit the install key and downloaded it and then attempted to open it up but nothing happened.
I have no idea how to activate the JRiver on my QNAP HD Station. Please assist as it is becoming very frustrating.
Navigation
[0] Message Index
[#] Next page
Go to full version