daveg,
I think you will need to post more details on your system so others can help. What sound card (internal, DAC, etc.) what video settings (RO+HQ, RO-Standard)? Is it just the "PlayOn" files that don't work? Do other MP4/video files play?
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Also, not totally related, but can you tell me more about "PlayOn"?
So do you use the standard Netflix desktop app and then PlayOn captures the stream and records it?
I assume the Netflx stream is copy protected somehow and then PlayOn gets around this. Is the video capture the same quality as the original stream?
Would this product let me copy any Netflix movies/shows to then have/watch forever (i.e. after my Netflix subscription ends)?