Topic: Release 22 upgrade from 21 won't work on Bridge ll [Solved] (Read 5191 times)

bluenose1 · « **on:** July 25, 2016, 09:15:06 am »

I play JRiver through DNLA to a PS Audio Perfectwave DAC with the network Bridge ll. JRiver Rel. 21 works perfectly on my system but for some reason the upgrade to Rel. 22 (220012) will not. It loads ok and the everything looks normal but for some reason, music tracks won't play. I didn't change any settings. The Bridge and PWD have the latest firmware.

I created a log file which I hope captures the necessary technical info.

Jim, Who should I sent the log file to in order to help me figure out what's wrong?
Thanks

bluenose1 · « **Reply #1 on:** July 25, 2016, 12:10:19 pm »

I hope someone at JRiver can help me with this issue. Anyone?

RD James · « **Reply #2 on:** July 25, 2016, 12:45:39 pm »

Have you done a backup of your v21 library and restored it in v22 or did you set things up fresh?
The PS Audio hardware seems to be quite problematic so if your settings even differ slightly that could be causing these issues.

bluenose1 · « **Reply #3 on:** July 25, 2016, 01:03:18 pm »

Thanks. I closed v21 and did a straight update to v22 without changing anything. V22 opened with no problem and my library and settings were still there, as in V21 and JRiver finds the Bridge. Everything looks the same. Files will play on my computer but for some reason, not on my PS Audio DAC. A mystery to me. I was hoping I could send a log file for analysis.

bob · « **Reply #4 on:** July 25, 2016, 02:12:37 pm »

Quote from: bluenose1 on July 25, 2016, 01:03:18 pm

Thanks. I closed v21 and did a straight update to v22 without changing anything. V22 opened with no problem and my library and settings were still there, as in V21 and JRiver finds the Bridge. Everything looks the same. Files will play on my computer but for some reason, not on my PS Audio DAC. A mystery to me. I was hoping I could send a log file for analysis.

Try restoring from the old library and choose to restore the settings as well. Something might not have gotten copied from the old settings properly.

bluenose1 · « **Reply #5 on:** July 25, 2016, 03:01:14 pm »

Bob, I backed up my library and closed 21. Then I installed 22 and restored that library. JRiver didn't find the Bridge until I rebooted it (the bridge). I then loaded a playlist and it looked like it was starting to play but only for a few seconds. But, no sound and then nothing. I'm now wondering if the new Bridge ll firmware might be an issue. It's version 2.7.11 which is fairly recent. Is that a possibility? Any thoughts?

bluenose1 · « **Reply #6 on:** July 25, 2016, 03:18:21 pm »

Forgot to mention, when I restored the library, I chose both to restore the library & playlists and settings.

bob · « **Reply #7 on:** July 25, 2016, 04:41:42 pm »

Quote from: bluenose1 on July 25, 2016, 03:18:21 pm

Forgot to mention, when I restored the library, I chose both to restore the library & playlists and settings.

Have you had a chance to run Andrew's DMRA analyzer on the new firmware?
http://www.whitebear.ch/dmra

bluenose1 · « **Reply #8 on:** July 25, 2016, 05:29:55 pm »

Not yet. I'll download a fresh copy and give it a shot. I'll let you know what results I get.

bluenose1 · « **Reply #9 on:** July 26, 2016, 10:10:58 am »

Bob, the DMA analyzer found both the PSAudio bridge and JRiver as renderers and played a tone through both. (That is, both through the networked DAC and my computer) Success in both cases. It did say "SetNextAVtransportURI gapless "not supported". But When I tried to run MC22 it didn't work regardless of how I ticked the DLNA controller options. Anyway, MC21 plays fine with the DLNA options ticked or unticked.
I'm getting frustrated. Someone smarter than me needs to look at this. I have a JRiver log file generated when I try to run MC22 and also a copy of the Analyzer. I will be happy to send these file to JRiver if you can tell me who to send them to.
Thank you.

JimH · « **Reply #10 on:** July 26, 2016, 10:39:14 am »

Sounds like a firewall problem.

bluenose1 · « **Reply #11 on:** July 26, 2016, 11:40:07 am »

Quote from: JimH on July 26, 2016, 10:39:14 am

Sounds like a firewall problem.

HOLY CRAP. Jim, you're the man! MC22 is now playing beautifully.

I've never before even looked at the Windows 10 Firewall page but based on your comment, I found the settings in the Control panel. There were several Media Center 22 items listed and sure enough, for some reason, a couple were shown as blocked. I changed them and voila!, problem solved.
Cheers and thanks.

bob · « **Reply #12 on:** July 26, 2016, 12:17:08 pm »

Good to hear you got it going. I always forget the firewall stuff...

bluenose1 · « **Reply #13 on:** July 26, 2016, 12:59:46 pm »

No problem Bob. All's well that ends well. I appreciate having you follow this.
BC.

JimH · « **Reply #14 on:** July 27, 2016, 12:54:35 am »

Good news. Thanks.

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Author Topic: Release 22 upgrade from 21 won't work on Bridge ll [Solved] (Read 5191 times)

bluenose1

Release 22 upgrade from 21 won't work on Bridge ll [Solved]

bluenose1

Re: Release 22 upgrade from 21 still won't work on Bridge ll

RD James

Re: Release 22 upgrade from 21 still won't work on Bridge ll

bluenose1

Re: Release 22 upgrade from 21 still won't work on Bridge ll

bob

Re: Release 22 upgrade from 21 still won't work on Bridge ll

bluenose1

Re: Release 22 upgrade from 21 still won't work on Bridge ll

bluenose1

Re: Release 22 upgrade from 21 still won't work on Bridge ll

bob

Re: Release 22 upgrade from 21 still won't work on Bridge ll

bluenose1

Re: Release 22 upgrade from 21 still won't work on Bridge ll

bluenose1

Re: Release 22 upgrade from 21 still won't work on Bridge ll

JimH

Re: Release 22 upgrade from 21 still won't work on Bridge ll

bluenose1

Re: Release 22 upgrade from 21 still won't work on Bridge ll

bob

Re: Release 22 upgrade from 21 still won't work on Bridge ll

bluenose1

Re: Release 22 upgrade from 21 still won't work on Bridge ll

JimH

Re: Release 22 upgrade from 21 won't work on Bridge ll [Solved]