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Media Center 22.0.13 crash

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HedgeHog:
I recently upgraded to 22.0.12 and everything seems like when I was on 21.0.90.  Yesterday, I upgraded to 22.0.13 and MC now crashes all the time but at random instances.

Here's my event viewer listing:

July 30, 2016 at 12:22:11PM
Event 1000

Faulting application name: Media Center 22.exe, version: 22.0.13.0, time stamp: 0x5798b732
Faulting module name: JRReader.dll, version: 22.0.13.0, time stamp: 0x5798b631
Exception code: 0xc0000005
Fault offset: 0x000e8b9e
Faulting process id: 0x26fc
Faulting application start time: 0x01d1ea9725bdecc1
Faulting application path: C:\Program Files (x86)\J River\Media Center 22\Media Center 22.exe
Faulting module path: C:\Program Files (x86)\J River\Media Center 22\JRReader.dll
Report Id: 673b6722-9f23-4bc0-b88b-a201091af3b4
Faulting package full name:
Faulting package-relative application ID:



July 30, 2016 at 12:16:43PM
Event 1000

Faulting application name: Media Center 22.exe, version: 22.0.13.0, time stamp: 0x5798b732
Faulting module name: JRReader.dll, version: 22.0.13.0, time stamp: 0x5798b631
Exception code: 0xc0000005
Fault offset: 0x000e8b9e
Faulting process id: 0x25e4
Faulting application start time: 0x01d1ea9657da20cb
Faulting application path: C:\Program Files (x86)\J River\Media Center 22\Media Center 22.exe
Faulting module path: C:\Program Files (x86)\J River\Media Center 22\JRReader.dll
Report Id: 7d27c7e7-2dae-46ae-991d-8f0f667f4498
Faulting package full name:
Faulting package-relative application ID:


July 30, 2016 at 11:38:40AM
Event 1000

Faulting application name: Media Center 22.exe, version: 22.0.13.0, time stamp: 0x5798b732
Faulting module name: JRReader.dll, version: 22.0.13.0, time stamp: 0x5798b631
Exception code: 0xc0000005
Fault offset: 0x000e8b9e
Faulting process id: 0x2b7c
Faulting application start time: 0x01d1ea8f14db6c9d
Faulting application path: C:\Program Files (x86)\J River\Media Center 22\Media Center 22.exe
Faulting module path: C:\Program Files (x86)\J River\Media Center 22\JRReader.dll
Report Id: 682dc4c1-5589-431f-b525-103e6e5bc72e
Faulting package full name:
Faulting package-relative application ID:


Will uninstall, reboot, and reinstall to see if it helps.

-H

Matt:
Could you post a JRiver log showing the crash?

Get it by doing Help > Logging (turn it on, crash, reset and view that to get the log).

pacomo:
I have the same problem.

Attached is the log file

HedgeHog:

--- Quote from: Matt on August 01, 2016, 07:31:00 am ---Could you post a JRiver log showing the crash?

Get it by doing Help > Logging (turn it on, crash, reset and view that to get the log).

--- End quote ---


Hi Matt,

I will try it later on.  I uninstalled 22.0.13 and went back to 22.0.12.  Everything has been working without issues since.

-H

JimH:
Antivirus software can cause a crash, and it can do it with one build but not another. 

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