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Author Topic: Upgrade Problems  (Read 1265 times)

DONUSA

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Upgrade Problems
« on: September 11, 2016, 08:48:45 pm »

1) Some time ago, I signed up for the early upgrade (but forgot I did).  Then I got an email solicitation today and accidentally bought another key.  OK, dumb of me, but I'm used to SW vendors knowing when I have already bought the upgrade and not sending me additional solicitations to buy it again.   Should be easy to know that the email address already has a key and just send me an email that says time to upgrade instead of time to buy. 

2) The app should tell me to upgrade, rather than an email.  After I bought the second key (by mistake) there was no automated upgrade that launched.  I went back the my version 21 app and checked for upgrades and it said I am up to date, when I'm not.  I had to search the forum to figure out how to do the upgrade. 
I know my Apple systems are making me dumb and lazy, but I assume you don't want to only sell your products to computer geeks.   
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