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Author Topic: paypal error  (Read 6855 times)

pkovac

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paypal error
« on: September 03, 2016, 12:10:55 am »
I am trying to buy this software but paypal error stops me
I have tried coming back later as suggested by the error message but it has not corrected itself for more than 3 weeks
Is there a way to get my paypal to work?
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~OHM~

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Re: paypal error
« Reply #1 on: September 03, 2016, 05:18:16 am »
Quote from: JimH on September 02, 2016, 07:28:29 pm
It will probably be a little quiet on the forum this weekend.  It's Labor Day on Monday.  Something like a "bank holiday" in Europe.  We're not sure what it is, but it's always nice to have a long weekend.

Thanks for your patience if we're slow to reply.

For the team,

Jim

http://yabb.jriver.com/interact/index.php/topic,106868.0.html
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JimH

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Re: paypal error
« Reply #2 on: September 03, 2016, 07:07:47 am »
Paypal is working.  Do you live in Greece?

What is the error? 

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pkovac

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Re: paypal error
« Reply #3 on: September 06, 2016, 02:10:24 am »
I live in Australia. The error is after i select pay on the screen in paypal it says try again later. I have filled in the stupid payment rigmarole that demands all my privacy information and is compulsory apparently if you want to own this software. then i connect to my paypal account that is linked to my credit card and it fails. getting very sick of this stupid system. why cant i just buy the stupid program?
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pkovac

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Re: paypal error
« Reply #4 on: September 06, 2016, 02:11:16 am »
Please confirm the product and price are correct

Media Center 22 Windows
JRiver, Inc.
$49.98

After clicking "continue" below, you will reach the PayPal web page. When you complete the money transfer at their website, you will be returned back to the JRiver site where you will receive your license.

Continue


This site uses SSL encryption for secure transactions
Visa and Mastercard accepted
       
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pkovac

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Re: paypal error
« Reply #5 on: September 06, 2016, 02:12:34 am »
Your order summary

DescriptionsAmount
Media Center 22 WindowsMedia Center 22 Windows
$49.98Item price: $49.98Quantity:1Item total: $49.98
Total $49.98 USD
Choose a way to pay

Pay with my PayPal account
Log in to your account to complete the purchase
Complete your purchase using the details from your last payment, ormake changes.
Payment methodChange
American Express XXXX-XXXXXX-Xxx06
See terms

Apply for PayPal CreditApply for PayPal Credit

Email address
@gmail.com

PayPal password


Pay
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pkovac

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Re: paypal error
« Reply #6 on: September 06, 2016, 02:13:29 am »
We are sorry, we are experiencing temporary difficulties. Please try again later. If this error occurred while making a payment, avoid duplicate payments by checking your Account Overview before resending a payment.

For some browsers, this problem can be resolved by clearing or deleting cookies.

Message 3005
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pkovac

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Re: paypal error
« Reply #7 on: September 06, 2016, 02:14:29 am »
Nobody from this stupid company is contactable or seems to care
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Fangio

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Re: paypal error
« Reply #8 on: September 06, 2016, 03:15:33 am »
Quote from: pkovac on September 06, 2016, 02:13:29 am
For some browsers, this problem can be resolved by clearing or deleting cookies.

Did you try doing this?
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Awesome Donkey

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Re: paypal error
« Reply #9 on: September 06, 2016, 03:39:29 am »
What browser are you using? Have you tried clearing the browser cache and cookies (as mentioned above)? Have you tried another web browser?

Ultimately, this seems to be a Paypal issue, not a JRiver issue so you might want to consider contacting Paypal.
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JimH

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Re: paypal error
« Reply #10 on: September 06, 2016, 07:01:59 am »
Quote from: pkovac on September 06, 2016, 02:14:29 am
Nobody from this stupid company is contactable or seems to care
Is that necessary?

Occasionally a problem takes time to solve.
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JimH

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Re: paypal error
« Reply #11 on: September 06, 2016, 07:07:10 am »
Quote from: pkovac on September 06, 2016, 02:10:24 am
... I have filled in the stupid payment rigmarole that demands all my privacy information and is compulsory apparently if you want to own this software. then i connect to my paypal account that is linked to my credit card and it fails. getting very sick of this stupid system. why cant i just buy the stupid program?
Please make a choice now.  Either be polite or find another solution.
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