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Author Topic: 21.0.90 hanging frequently  (Read 2756 times)

TXgary

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21.0.90 hanging frequently
« on: September 05, 2016, 08:02:09 pm »

I have been a MC user for years all the way back to 7.0
Have had intermittent hangs where it tells me to wait on or cancel.  I wait and it eventually frees up only to freeze again withing 10 seconds.  It is the only application that does this and it does it on 4 of my machines.  Yes I am running windows 10, but it was doing it prior to 10.  I bought a new ASUS I7 machine and it seems even worse. 

I did reinstall MC21 with release 90 but still a problem.  I do not know what to do.
I do have a log but can not make anything out of it.  Here is the log.
https://www.dropbox.com/s/efjcme1yzzfmdtg/JRiver%20Log%202016-09-05%2019-50-49.zip?dl=0

Thanks for your help.
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JimH

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Re: 21.;0.90 hanging frequently
« Reply #1 on: September 05, 2016, 08:42:14 pm »

Antivirus?
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TXgary

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Re: 21.;0.90 hanging frequently
« Reply #2 on: September 05, 2016, 10:37:00 pm »

Hey Jim, what about Antivirus?  Did you see something in the log?
I would really like to resolve this. 
I am using Free Avast product, have for years.
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TXgary

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Re: 21.;0.90 hanging frequently
« Reply #3 on: September 05, 2016, 10:48:17 pm »

It appears to be a drive attached to my WDMyCloud network drive.
I am going to remove that drive from the Network and make it local to a machine and see if that makes a difference. 
Does the log show anything?
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JimH

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Re: 21.;0.90 hanging frequently
« Reply #4 on: September 06, 2016, 07:13:26 am »

Search for antivirus problems.
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TXgary

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Re: 21.0.90 hanging frequently
« Reply #5 on: September 06, 2016, 08:26:49 pm »

This was a great case of "pointing the finger at the wrong product"
It appears that the drive with the movies cannot be attached to a network drive as it simply is not fast enough.  I moved the drive from network attached to usb3 attached to my main pc.  Now runs very quickly.  Who would have thunk it.
I appreciate your thoughts.  Wish I knew how to read the log I produced.
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