INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: Upgrading to master license  (Read 3295 times)

Lionking5863

  • Recent member
  • *
  • Posts: 9
Upgrading to master license
« on: February 09, 2017, 08:54:59 am »

Several months ago, I tried upgrading from mc21 to the master license so I could use mc on my mac. I did something wrong, I think I ended up buying another copy of mc21 instead of the master license. Please help.
Logged

Matt

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 42373
  • Shoes gone again!
Re: Upgrading to master license
« Reply #1 on: February 09, 2017, 08:59:45 am »

Under the email address you're using for the forum, you've bought a 21 Windows and 22 Windows license.

Thanks!

If you want a master instead, you can use your 22 Windows license for a cheaper upgrade.
Logged
Matt Ashland, JRiver Media Center

Lionking5863

  • Recent member
  • *
  • Posts: 9
Re: Upgrading to master license
« Reply #2 on: February 09, 2017, 09:03:16 am »

thatl explains it. I was trying to upgrade from mc21 to master. not to mc22.  I've never used to 22. How do I correct that?
Logged

Lionking5863

  • Recent member
  • *
  • Posts: 9
Re: Upgrading to master license
« Reply #3 on: February 09, 2017, 09:05:27 am »

maybe I'll try to upgrade the 22 then. How do I get a key for that?
Logged

Matt

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 42373
  • Shoes gone again!
Re: Upgrading to master license
« Reply #4 on: February 09, 2017, 09:05:48 am »

Just have the restore system mail you your codes:
https://rover.jriver.com/cgi-bin/restore_email.cgi?displayemail=1
Logged
Matt Ashland, JRiver Media Center

Lionking5863

  • Recent member
  • *
  • Posts: 9
Re: Upgrading to master license
« Reply #5 on: February 09, 2017, 09:13:32 am »

the restore thing says I have 10 restores left for mc21 and 9 for mc22. That suggests that I HAVE used 22 before even though I don't remember. THis is all very confusing (and expensive). I was happy with mc21. I really was trying to upgrade to a master license. Is there anything you can do?
Logged

Matt

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 42373
  • Shoes gone again!
Re: Upgrading to master license
« Reply #6 on: February 09, 2017, 09:16:18 am »

Logged
Matt Ashland, JRiver Media Center

Lionking5863

  • Recent member
  • *
  • Posts: 9
Re: Upgrading to master license
« Reply #7 on: February 09, 2017, 09:18:18 am »

since I really can't see any difference between the two versions, is it possible for you to take away the mc22 key and give me a 21 master key?
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72439
  • Where did I put my teeth?
Re: Upgrading to master license
« Reply #8 on: February 09, 2017, 10:01:04 am »

No.  Sorry.

You can just install MC22 (if you haven't) and then restore your MC22 license.
Logged

Lionking5863

  • Recent member
  • *
  • Posts: 9
Re: Upgrading to master license
« Reply #9 on: February 09, 2017, 10:11:19 am »

ok. I've done that. I still can't appreciate any new features. How/where can I find out what the upgrades are?
Logged

Awesome Donkey

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 7805
  • Autumn shade...
Re: Upgrading to master license
« Reply #10 on: February 09, 2017, 10:12:38 am »

http://yabb.jriver.com/interact/index.php/topic,106553.0.html

The SoX resampler, Panel, listening test and improved memory playback options are some of the big updates in MC 22.
Logged
I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

Lionking5863

  • Recent member
  • *
  • Posts: 9
Re: Upgrading to master license
« Reply #11 on: February 09, 2017, 10:24:33 am »

ok. thanks. I saw the upgrades in the forum as soon as I asked you about them. I still feel like I deserve a master license, but since that was my mistake I guess I'll let that go. You guys have to make money and this is a great product, I get that. Last thing. This would be the world's best app if it was available in the app store or the play store. Any plans on making this available for ipads and droid gadgets?
Logged
Pages: [1]   Go Up