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[zeusl]

Hello

On two occasions on two different computers that have MediaCenter lost the registration and I have to create a new registration file. How can it be? The last time is right now. Yesterday when I used the MediaCenter it worked as usual but now when I started the program so it says that I have 7 days left... I registred this computer for 3 weeks ago and I checked that it really was registered, as it has happened before that MediaCenter suddenly lost registration.

[JimH]

Are you changing the system name?  Anything unusual about the use?

"Security" software could also do it.

[zeusl]

Are you changing the system name?  Anything unusual about the use?

"Security" software could also do it.

Yes, I changed the name of the computer, forgot to do it when I installed. Same thing on the other computer, which also lost the license.
I did not know if that affected the MediaCenter. A little sad to waste a license on such a thing. But that's the way it is .... Maybe it will help someone else.

Thanks!

[CountryBumkin]

Yes, I changed the name of the computer, forgot to do it when I installed. Same thing on the other computer, which also lost the license.
I did not know if that affected the MediaCenter. A little sad to waste a license on such a thing. But that's the way it is .... Maybe it will help someone else.

Thanks!

Don't worry about using up a license. JRiver can/will provide more if you need them for legitimate reasons (like your reason above).
You just need to ask on this forum and explain why you need more.