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Author Topic: Crashes on play attempt  (Read 1534 times)

strider445

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Crashes on play attempt
« on: April 13, 2017, 12:01:17 pm »
My JRiver is crashing since updating to MC 22 when I select a particular audio album and press "play" despite the fact that amarra, pure music, and itunes will all play the same audio file.  I am attaching screenshots of the crash error and the first few lines.  Any help would be greatly appreciated.  Thanks!
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strider445

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Re: Crashes on play attempt
« Reply #1 on: April 13, 2017, 12:01:55 pm »
Additional lines of the error message.
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Awesome Donkey

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Re: Crashes on play attempt
« Reply #2 on: April 13, 2017, 12:10:16 pm »
What version of macOS/OS X are you using? What exact Media Center 22 for Mac build are you using? Have you tried 22.0.93?
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
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strider445

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Re: Crashes on play attempt
« Reply #3 on: April 13, 2017, 01:04:12 pm »
macOS Sierra 10.12.4

MC 22.0.93

I'm gonna attach the first screenshot again, because I don't see it attached to my initial post.

Edited in additional information about the MAC: 
MacBook Pro (Retina 13 inch late 2013)
2.8 GHz intel Core i7
16GB 1600 MHz DDR3
Disc Mac HD
Intel Iris 1536 MB

JRiver library is located on a 1TB external SSD

Thanks again.
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blgentry

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Re: Crashes on play attempt
« Reply #4 on: April 13, 2017, 04:53:16 pm »
What type of file is it?
Have you tried turning on logging to capture the internal MC error logs while playing this file?
https://wiki.jriver.com/index.php/Logging

You might try running Analyze Audio on that file and see what happens.

Brian.
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