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Receipt from buying JRiver Media Center 23 ?

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Lefisu63:
I've bought MC 22 and now MC 23 - and I only receive an email with the key - but with no receipt (e.g. as pdf or so). Where is it? I normally download and store it with the .exe setup and noticed I also didn't get one with MC 22.

The bad thing is - my bank has just called me that my Credit Card data has been hacked - and the only one website in 2017 where I've entered my credit card data online - was buying MC 23. The data has been used in America for e.g. Route 66 (more details I will receive Wednesday).

RoderickGI:
The only time my credit card has been compromised was after a paper impression transaction at Santa Monica beach. The bookstore claimed their electronic system was down, and it was during the transition, so they still had the impression machines.

I have done heaps of online transactions and never been hacked that way.

I think social engineering is more likely than a problem with a secure purchase from JRiver. Someone photographed your credit card and noted your PIN number at a supermarket, took a bank statement from your letterbox and followed you to a shop to get the PIN number, or something similar.

The receipt thing? Yeah, I've never seen one of those. Your email plus bank statement not enough?  :)

Lefisu63:

--- Quote from: RoderickGI on May 29, 2017, 05:40:53 pm ---I think social engineering is more likely than a problem with a secure purchase from JRiver. Someone photographed your credit card and noted your PIN number at a supermarket, took a bank statement from your letterbox and followed you to a shop to get the PIN number, or something similar.

--- End quote ---

Definitely not in my case.

I'm also one of the programmers in this (my, our) bank - so I know about all the problems (and we all have required training courses regarding this).

I've never used the credit card itself for the past 2-3 years or entered my credit card data online anywhere else this year. The card data are only stored on Amazon and Sony Playstation Network (and I hope they have not been hacked again ;) ).


--- Quote from: RoderickGI on May 29, 2017, 05:40:53 pm ---The receipt thing? Yeah, I've never seen one of those. Your email plus bank statement not enough?  :)

--- End quote ---

The email only contains the link info + key - no payment info details. The credit card statement from the bank - hmm - normally I need a receipt to reduce the tax of my income (as software developer I can do this (in Austria) when I buy hardware + software - although MC is 100 % for private usage of course ;) )

The mysterious thing is that the credit card data has been used in America. However - more details where exactly I will receive tomorrow.

RoderickGI:
Well, I would suspect the Sony Playstation Network first, particularly if the card is the same one as the last time they got hacked.

I don't think JRiver stores any CC details, so either the transaction would have to be captured as it happened, or JRiver's payment processor would have to be hacked. Unlikely.

Someone from JRiver may come along and offer a receipt, or if your search around the forum you might find the email address of JRiver's admin person.  ;)

JimH:

--- Quote from: RoderickGI on May 30, 2017, 05:37:50 pm ---I don't think JRiver stores any CC details ...
--- End quote ---
That's correct.

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