Topic: MC 22.0.108 Unresponsive After Stopping Live TV [Solved] (Read 6711 times)

TomB · « **on:** June 06, 2017, 04:52:37 pm »

I am having a problem where MC (22.0.108) becomes unresponsive after stopping Live TV. I have to abort MC to get the program to end.

I am using a legacy HDHomeRun HDHR3-US (Firmware 20161117). MC is configured as Client/Server. Server is running on Windows Home Server 2011 SP1. Client is running on Windows 10 Pro (Build 15063). Problem is not specific to a single client. Seems to happen to all of my Windows 10 Clients.

Live TV viewing seems to work just fine. I am able to change channels etc. without a problem. Just can't stop Live TV without crashing MC.

Anyone have any thoughts or suggestions on how to best troubleshoot this problem?

Thanks!

tzr916 · « **Reply #1 on:** June 06, 2017, 10:17:13 pm »

Do you have the tuners enabled in MC on the Server, and disabled on the Clients? This way all recording/time-shifting is done on the server and live tv is sent through the Server to the Clients.

TomB · « **Reply #2 on:** June 07, 2017, 09:19:19 am »

I had not disabled the tuners on the client. Disabling the tuners on the client seems to have solved the problem.

Interesting... I do not recall this being a problem in the past but am not exactly sure when this started to occur since I do not routinely use MC to watch Live TV.

I have always been unclear on the 'proper' setup for Television in a client/server configuration. I have always assumed that in order for the client to work, the tuner had to be enabled on the client as well. I guess I assumed incorrectly.

Thanks!

tzr916 · « **Reply #3 on:** June 07, 2017, 09:20:47 am »

Excellent!

TomB · « **Reply #4 on:** June 07, 2017, 09:36:14 am »

Looks like I may have spoke too soon.

Disabling the tuners on the client seems to have shifted the problem to the server. Now when I stop Live TV on the client, the server becomes unresponsive.

So it looks like I am back to square one. Any other suggestions?

TomB · « **Reply #5 on:** June 07, 2017, 04:42:48 pm »

I have attached a log from the server. Hopefully it contains some useful information.

Thanks!

RoderickGI · « **Reply #6 on:** June 07, 2017, 06:37:33 pm »

Have you rebooted everything since disabling the tuners on all Clients?

Reboot PCs, routers, other network devices, just to be sure, and try again.

TomB · « **Reply #7 on:** June 07, 2017, 07:47:19 pm »

Rebooted router, switches, tuners, and PCs. Unfortunately the problem persists.

tls62dk · « **Reply #8 on:** June 08, 2017, 10:36:10 am »

I am having the same problem with a HDHomeRun Expand EU on three different computers. No server set-up here. When I stop a live feed MC hangs and has to be terminated manually.

Everything has been rebooted, but the problem is still there.

tls62dk · « **Reply #9 on:** June 09, 2017, 05:06:52 am »

I can add that I am running Windows 10 fully updated on all three PC's, HDHomerun firmware 20170512beta1 and MC 22.0.110.

Yaobing · « **Reply #10 on:** June 09, 2017, 08:14:58 am »

Please provide a log. Usually this is caused by a problem in some DirectShow filters, in particular the filters related to the tuner device.

TomB · « **Reply #11 on:** June 09, 2017, 08:21:33 am »

I provided a log about 5 posts ago. Do you require another one?

Yaobing · « **Reply #12 on:** June 09, 2017, 08:36:34 am »

Quote from: TomB on June 09, 2017, 08:21:33 am

I provided a log about 5 posts ago. Do you require another one?

Oh, sorry, no. I downloaded it and forgot to read it.

tls62dk · « **Reply #13 on:** June 09, 2017, 09:54:10 am »

Log attached from one of my computers with this problem. This happens nomatter if I use RO Standard or RO HQ. This log is with RO Standard.

tls62dk · « **Reply #14 on:** June 16, 2017, 08:01:32 am »

Yaobing · « **Reply #15 on:** June 16, 2017, 08:49:37 am »

Sorry, getting bogged down by other issues. Will look into it as soon as I can.

Yaobing · « **Reply #16 on:** June 20, 2017, 11:02:14 am »

Can you provide a log with logging verbosity set to 1 or 2?

I see where it hangs in both of your logs, but am still not sure what caused them.

tls62dk · « **Reply #17 on:** June 20, 2017, 01:44:47 pm »

I am not at home for the next couple of days. Can I see in the Wiki how to do that?

Yaobing · « **Reply #18 on:** June 20, 2017, 02:17:34 pm »

Quote from: tls62dk on June 20, 2017, 01:44:47 pm

I am not at home for the next couple of days. Can I see in the Wiki how to do that?

TV Options > Advanced > Logging Verbosity

tls62dk · « **Reply #19 on:** June 22, 2017, 02:42:55 pm »

Logs for for Verbose 1 and 2 attached.

Yaobing · « **Reply #20 on:** June 22, 2017, 06:14:54 pm »

Thanks for the verbose logs. Unfortunately they only provided a little bit of extra info.

Please download this DLL. Unzip and copy JRTelevision.dll into MC22 installation. Set Logging verbosity to 2 and run another log please.

tls62dk · « **Reply #21 on:** June 23, 2017, 04:10:37 am »

Hi Yaobing

Log with DLL in MC installation folder and Verbose set to 2 attached.

tls62dk · « **Reply #22 on:** June 23, 2017, 07:43:15 am »

Hi again

The latest software from SiliconDust seems to have solved my problems on all three computers. The software installed that contained a firmware upgrade is hdhomerun_windows_20170612beta3.

Yaobing, let me know if you need more info from me.

Yaobing · « **Reply #23 on:** June 23, 2017, 09:22:21 am »

Good to know.

Your last log shows that hanging occurred when we try to release the tuner device.

I am glad you found the solution and thanks for sharing it.

I will consider this matter closed.

TomB · « **Reply #24 on:** June 28, 2017, 10:39:44 am »

I have been off the grid for a couple of weeks. It appears that the HDHomeRun 20170612beta3 update fixed the problem for me as well.

Thanks!

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