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Import music and playlists broken

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K1lted:
I have resisted upgrading for some time, because MC removed the opportunity to view my files in the way that I wanted to do so.

Having upgraded to Win10, I was forced to upgrade the client, which promised it would find and import both my media and playlists.  Neither worked.

With over 28,000 music files and dozens of playlists, I have used MC to prevent exactly this kind of nonsense, yet here we are again. On importing my music (again) I have lost all of the tags that were there before and none of my playlists survive . . .neither can MC find them when I ask it to search.

Matt:
Load a library backup.  It contains your playlists.

~OHM~:
Sorry to hear you're having problems....
Something must be broken on your end...I have never experienced the problems you describe and I have been a MC user since MC18 and am currently using MC23 and EVERYTHING migrated flawlessly. I have 355,957 music files along with upgraded artwork (still in progress) tags (still in progress) lyrics (still in progress) MC23 even caught the last time played and play count in my playlists.

blgentry:
As Matt said, you should restore a library backup from your previous version.  I mostly use the Mac version of MC, so I'm not 100% sure where the automatic backups are located.  But I think they go somewhere like:

<your user directory>\Documents\JRiver\Library Backups\

You can tell MC23 to use one of these backups with:

File > Library > Restore Library

Good luck!

Brian.

Spike1000:
There can be issues with importing settings when a MC is upgraded to a new major version if you're not running MC under an Administrator account. (Best practice is not to run applications under Administrator accounts!)

https://yabb.jriver.com/interact/index.php/topic,111045.msg767603.html#msg767603

Spike

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