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QNAP 251HS+ MC22 restore code

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PAPETOURNE:
Hello Chaps,
MC 22 is currently running on my QNAP server.
Trying to get 5.1 output from HDMI connected to my HC amplifier It becomed impossible to open JRiver for quite a week. A funny message tells me that my trial period has expired whereas I owned it for months. I tried to restore with several codes  , MC22 and even MC 23 (I bought recently) master licences, but error messages stating wrong or unknow codes are generated. I tried to get a new code but no answer so far.
Can somebody explain and help me ?
Thanks

bob:

--- Quote from: PAPETOURNE on July 20, 2017, 03:27:38 am ---Hello Chaps,
MC 22 is currently running on my QNAP server.
Trying to get 5.1 output from HDMI connected to my HC amplifier It becomed impossible to open JRiver for quite a week. A funny message tells me that my trial period has expired whereas I owned it for months. I tried to restore with several codes  , MC22 and even MC 23 (I bought recently) master licences, but error messages stating wrong or unknown codes are generated. I tried to get a new code but no answer so far.
Can somebody explain and help me ?
Thanks

--- End quote ---
You start MC on the QNAP and get the Trial Expired box, you click on "restore license" and put in your MC22 master code.

What does MC say when you enter that code? Does it say it accepts the license or not??

PAPETOURNE:
Hello Bob
It does not accept

PAPETOURNE:

--- Quote from: PAPETOURNE on July 20, 2017, 11:12:12 am ---Hello Bob
It does not accept

--- End quote ---
Just tried again, in fact it says "we could not find that licence"

bob:

--- Quote from: PAPETOURNE on July 20, 2017, 11:27:23 am ---Just tried again, in fact it says "we could not find that licence"

--- End quote ---
I verified that it's OK.
I'll PM you...

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