More > JRiver Media Center 23 for Mac

Unexpected shutdowns

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stevem2:
The same thing happened to me, twice, within five minutes of first starting to play MC23 for Mac. In both cases I was playing a 44/24 AIFF file and browsing through the library using JRemote.  I reloaded the same files again and the second time it played all the way through with a mix of file types and resolutions (about a half-hour total).

blgentry:
That still sounds like bad file(s), but we can't be sure without a log file.  What you want to do is turn on logging.  Then create the crash.  Then re-open MC, and "collect the logs".  Finally take that log zip file and attach it here.  This is all under help > Logging .

Good luck!

Brian.

jtwrace:

--- Quote from: blgentry on August 08, 2017, 03:13:03 pm ---That still sounds like bad file(s), but we can't be sure without a log file.  What you want to do is turn on logging.  Then create the crash.  Then re-open MC, and "collect the logs".  Finally take that log zip file and attach it here.  This is all under help > Logging .

Good luck!

Brian.

--- End quote ---
See attached! 

blgentry:
It looks like maybe you edited the ZIP files.  Neither of them have "Previous Log.txt" .  That's the file we need to look at.

Brian.

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