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Author Topic: Charged for new instead of upgrade  (Read 1764 times)

bgbutler

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Charged for new instead of upgrade
« on: June 26, 2003, 03:46:48 pm »
I upgraded from a licensed Ver 8 to Ver 9 and got charged for a new purchase instead of the upgrade amount how do I get a refund? :'(
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Matt

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Re: Charged for new instead of upgrade
« Reply #1 on: June 26, 2003, 04:01:40 pm »
Depending on your license, it may not have been upgradeable.

There are more details here:

http://www.musicex.com/mediajukebox/buy_faq.html
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Matt Ashland, JRiver Media Center

KingSparta

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Re: Charged for new instead of upgrade
« Reply #2 on: June 26, 2003, 04:04:46 pm »
Or you did not do it correctly

I am sure it tells you how much it is going to charge you. if it was not the correct amount why did you push continue?
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Retired Military, Airborne, Air Assault, And Flight Wings.
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Fayetteville, NC, USA

bgbutler

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Re: Charged for new instead of upgrade
« Reply #3 on: June 27, 2003, 01:58:42 pm »
I Thought this was a place you could get help not sarcastic comments by the know-all kingSparta.

Matt I had a version 8 licence and my understanding was your program would recognise this and adjust accordingly.  I must say the level of comment such as kingspartas does not lead me to want to recommend your product to other new users. Why is there no way of asking for help without other idiots making stupid comments?
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KingSparta

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Re: Charged for new instead of upgrade
« Reply #4 on: June 27, 2003, 02:00:21 pm »
Quote
by the know-all kingSparta


It's "Know It All KingSparta"

By the way i was not being "sarcastic"

Quote
Why is there no way of asking for help without other idiots making stupid comments?

Now your just being rude.
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Retired Military, Airborne, Air Assault, And Flight Wings.
Model Trains, Internet, Ham Radio, Music
https://MyAAGrapevines.com
https://centercitybbs.com
Fayetteville, NC, USA

Omni

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Re: Charged for new instead of upgrade
« Reply #5 on: June 27, 2003, 02:23:32 pm »
I dunno, bgbutler.  When I read KingSparta's post, I found it rather reasonable, and your reaction to it was quite unexpected.  Why so defensive?  Chill.

Omni
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sraymond

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Re: Charged for new instead of upgrade
« Reply #6 on: June 27, 2003, 03:26:41 pm »
"Can't we all just get along?"
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JaWe

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Re: Charged for new instead of upgrade
« Reply #7 on: June 27, 2003, 03:37:30 pm »
..Imagine all the people, living life in peace... ;) :) ;)

Listening to: 'Imagine' from 'Imagine' by 'John Lennon' on Media Center 9.1
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