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[New_Shoes]

A device error occurred. Error number is 1038
Error data is: KEY: 5 ASC: 63 ASCQ: 0


So?

Thanks,
Barry

[xen-uno]

....and you were doing what at the time?

Post your sys info from Help>System Info

10^-27

[New_Shoes]

The error message showed up while reading the songs I was getting ready to burn.........
It has happened again since I posted the original call for help......

In any case, here is the info you requested;

Media Jukebox PLUS 8.0.394
Install Path: C:\Program Files\J River\Media Jukebox\

CPU: Intel Pentium 4 1801 MHz MMX
Memory: Total - 260 MB, Free - 93 MB
OS: Microsoft Windows XP  Workstation 5.1 Service Pack 1 (Build 2600)

Internet Explorer: 6.0.2800.1106
ComCtl32.dll: 6.00.2800.1106
Shlwapi.dll: 6.00.2800.1106
Shell32.dll: 6.00.2800.1145
wnaspi32.dll: Internal ASPI Layer


Thanks,
Barry

[New_Shoes]

I tried it one more time while watching the process so I could see exactly when the error message popped up...

It happened right after the system had gone thru the 'preparing' the tracks to burn.
As soon as it switched to start to copy the first track, the same error message I mentioned in my original post showed up.

Any Help?
Thanks,
Barry

[xen-uno]

It could be....

1) XP's built in burning software is interfering, in which case you need to disable it by...

Right clicking on the My Computer icon and select properties.
Find your RW drive and right click on icon. Select Drive properties.
Go to the Recording tab and uncheck "Enable CD recording on this drive"
Reboot

2) Drive isn't supported (unlikely)

3) Installed over other MJ version (v7 or older, v9)

10^-27

[New_Shoes]

Uno thanks for your suggestion but it seems rebooting has corrected the problem.........