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JRiver will not recognize "G" drive.

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JimH:
This thread talks about similar problems that were solved by using a different USB cable:

https://www.ponomusic.com/_ui/core/userprofile/UserProfilePage?u=005A0000005AyhA&tab=sfdc.ProfilePlatformFeed&fId=0D51500002CvzvR

wisker3600:
Just before Pono bit the dust I was having another problem and they sent me a new cable. It did not fix the problem but I have an almost new cable now. I don't wrap it up tight, I loop it in large loops so not to bend it like I did the old one. I tried a couple of different cables and no luck. I think it is a soft wear problem. Thank you for the link. I thought Pono forum would be down but I will try it. My big hope now is that it will work with a card reader. I guess I could find out from google how to use it. Maybe a Pono person will give me a tutorial. Thanks.

l8mdl:
The "O" reset goes like this:
Turn on the player
Press the "O" button for 10-12 seconds until the unit turns off and recycles
This will reset the player

As for card readers, which I have been using since I purchased my Pono on 05/09/15, it should plug in and configure automatically. It will show up as a drive on your machine. At least they always have on my PC's. Then you can just "drag & drop" music to the "music" folder. It is WAY faster than using the Pono directly.

Let us know how it goes...I would try a couple of other cables if you can just in case. If it still won't configure you may need to contact Phil Baker at Pono (pbaker@gmail.com). He can give you some options. Pono is still selling units directly for $200 plus shipping last time I checked.

l8mdl:
Quick question - does the player still play the G drive material? If so, I'd suspect the cables...

wisker3600:
The files from the G drive still play. My Pono cable is almost brand new but I have tried several other cables and no luck. The PC opens the window for the G and F drive but there is no sound when they open up. Nothing will show up in the action window. My last resort seems to be trying a card reader. I hope to have the new one I ordered in a few days. Thanks for the info!!

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