More > JRiver Media Center 23 for Windows

How do I get a refund?

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bvotipka:
I just purchased Media Center 23 for Windows, and it isn't meeting my needs for a number of reasons (performance, interface usability, etc.)  How do I get a refund?

JimH:
We offer a 30 day trial.  We don't offer refunds.

What are you having trouble with?

bvotipka:
I'm having trouble (1) reaching a live person over the phone (as opposed to delays in processing questions), and (2) your product studders on my system (while other TV tuner card software does not).  My system more than meets the minimum system requirements, and it is your app (not other tv tuner apps) that has difficultly.  Other apps work fine.

I think I'm going to work with my credit card company and dispute the charges on your product.

DarkPenguin:
Well, so long as you've got a plan.

JimH:
You've not provided enough information to help.  What is the tuner?  Did you investigate antivirus problems?

Windows Media Center can cause such problems but can be disabled in MC settings.

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