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Author Topic: MC RO HQ video play -> crashing [Solved -- driver problem]  (Read 1385 times)

Manfred

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MC RO HQ video play -> crashing [Solved -- driver problem]
« on: April 09, 2018, 12:08:59 pm »

Since ~1 week I had the issue that MC crashes after 5-15 min of RO HQ video play. No error message - only in win event log - win unexpected error. 2 weeks ago I changed the motherboard but did not do a fresh install of win 10 Pro.

Today I installed win 10 pro from the ground up. After installing win 10 (installs Nvidia Driver 388.13 Version) everything seems ok.

But then: Windows automatically upgrade's to the latest service pack 1709.

RO Standard seems to be OK. But RO HQ crashes with the error message :"Display driver failed to start. Display driver failed to start; using Microsoft Basic Display Driver instead. Check Windows Update for a newer display driver"

I then installed latest Nvidia drivers, but same problem. RO Standard works.

Reason for the error seems to fix pack 1709?

How to fix this?
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WS (AMD Ryzen 7 5700G, 32 GB DDR4-3200, 8=2x2+4 TB SDD, LG 34UC98-W)-USB|ADI-2 DAC FS|Canton AM5 - File Server (i3-3.9 GHz, 16GB ECC DDR4-2400, 46 TB disk space) - Media Renderer (i3-3.8 GHz, 8GB DDR4-2133, GTX 960)-USB|Devialet D220 Pro|Audeze LCD 2|B&W 804S|LG 4K OLED )

tij

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Re: MC RO HQ video play -> crashing
« Reply #1 on: April 09, 2018, 01:24:08 pm »

What mode you using in ROHQ? ... Full Screen Exclusive? ... Full Windowed D3D11? ... using 3D? ... 4K?

My MC used to crash if I ran 2D movies in Full Windowed D3D11 while 3D setting in NVIDIA control panel was enabled.
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HTPC: Win11 Pro, MC: latest 31(64b), NV Driver: v425.31, CPU: i9-12900K, 32GB RAM, GeForce: 2080ti
Screen: LG 2016 E6
NAS: FreeNAS 11.1, SuperMicro SSG-5048R-E1CR36L, E5-1620v4, 64GB ECC RAM, 18xUltrastar He12-SAS3 drives, 2x240GB SSD (OS)

Manfred

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Re: MC RO HQ video play -> crashing
« Reply #2 on: April 09, 2018, 01:31:19 pm »

RO HQ; Full screeen exclusive=disabled; D3D11=disabled,No 3D; 4k
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Manfred

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Re: MC RO HQ video play -> crashing
« Reply #3 on: April 09, 2018, 01:36:01 pm »

General Settings: set D3D11=enabled. -> did not immediately lead to a crash. I will test it little bite more and see.
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WS (AMD Ryzen 7 5700G, 32 GB DDR4-3200, 8=2x2+4 TB SDD, LG 34UC98-W)-USB|ADI-2 DAC FS|Canton AM5 - File Server (i3-3.9 GHz, 16GB ECC DDR4-2400, 46 TB disk space) - Media Renderer (i3-3.8 GHz, 8GB DDR4-2133, GTX 960)-USB|Devialet D220 Pro|Audeze LCD 2|B&W 804S|LG 4K OLED )

tij

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Re: MC RO HQ video play -> crashing
« Reply #4 on: April 09, 2018, 01:42:29 pm »

attached my setting ... D3D11 windowed outputs 10bit ... and Windowed mode is much more responsive now compared to FSE
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HTPC: Win11 Pro, MC: latest 31(64b), NV Driver: v425.31, CPU: i9-12900K, 32GB RAM, GeForce: 2080ti
Screen: LG 2016 E6
NAS: FreeNAS 11.1, SuperMicro SSG-5048R-E1CR36L, E5-1620v4, 64GB ECC RAM, 18xUltrastar He12-SAS3 drives, 2x240GB SSD (OS)

Manfred

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Re: MC RO HQ video play -> crashing
« Reply #5 on: April 09, 2018, 04:15:28 pm »

3h playing without any issues. set D3D11=enabled seems to be the solution.
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WS (AMD Ryzen 7 5700G, 32 GB DDR4-3200, 8=2x2+4 TB SDD, LG 34UC98-W)-USB|ADI-2 DAC FS|Canton AM5 - File Server (i3-3.9 GHz, 16GB ECC DDR4-2400, 46 TB disk space) - Media Renderer (i3-3.8 GHz, 8GB DDR4-2133, GTX 960)-USB|Devialet D220 Pro|Audeze LCD 2|B&W 804S|LG 4K OLED )
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