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JRiver shuts down when using Media Import feature

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Lucifer:
Distributor ID: LinuxMint
Description:     Linux Mint 18.3 Sylvia
Release:         18.3
Codename:      sylvia

Media Center 24.0.15 (64-bit)

Hello, has anyone else seen this issue or can offer some help please ?

I can import media from a HDD that has Linux Mint installed on, from the folder /home/mypc/Music with no problems.

But if I try to import media from a second mounted HDD, the path can be added /mnt/My Drive/Music but when selecting Open to complete the operation, Media Center shuts itself down.

I have tested using another music player Rhythmbox 3.3 which can import music from the second HDD folder /mnt/My Drive/Music fine.

Any help would be appreciated :)

Awesome Donkey:
Does any messages (e.g. segmentation fault) appear if you run mediacenter24 from the Terminal and reproduce the issue?

Lucifer:
Hi Awesome Donkey

yes I can see Segmentation fault (core dumped) message

Awesome Donkey:
I'll refer you to Bob's post in this topic: https://yabb.jriver.com/interact/index.php/topic,115249.msg796772.html#msg796772

One alteration I'll add is the correct MC24 command to run from the Terminal is;


--- Code: ---ldd -d /usr/lib/jriver/Media\ Center\ 24/*.so* | grep -i found
--- End code ---

Please post if there's any output there. If not try this command and post the output;


--- Code: ---ldd /usr/bin/mediacenter24
--- End code ---

Lucifer:
No output after first command.

Here is the output after using second command -

   linux-vdso.so.1 =>  (0x00007ffe9debb000)
   libcryptlib.so => /usr/lib/jriver/Media Center 24/libcryptlib.so (0x00007f63f4230000)
   libpthread.so.0 => /lib/x86_64-linux-gnu/libpthread.so.0 (0x00007f63f4013000)
   librt.so.1 => /lib/x86_64-linux-gnu/librt.so.1 (0x00007f63f3e0b000)
   libdl.so.2 => /lib/x86_64-linux-gnu/libdl.so.2 (0x00007f63f3c07000)
   libX11.so.6 => /usr/lib/x86_64-linux-gnu/libX11.so.6 (0x00007f63f38cd000)
   libuuid.so.1 => /lib/x86_64-linux-gnu/libuuid.so.1 (0x00007f63f36c8000)
   libGL.so.1 => /usr/lib/nvidia-384/libGL.so.1 (0x00007f63f3386000)
   libXrandr.so.2 => /usr/lib/x86_64-linux-gnu/libXrandr.so.2 (0x00007f63f317b000)
   libboost_regex.so.1.59.0 => /usr/lib/jriver/Media Center 24/libboost_regex.so.1.59.0 (0x00007f63f2e92000)
   libstdc++.so.6 => /usr/lib/x86_64-linux-gnu/libstdc++.so.6 (0x00007f63f2b10000)
   libm.so.6 => /lib/x86_64-linux-gnu/libm.so.6 (0x00007f63f2807000)
   libgcc_s.so.1 => /lib/x86_64-linux-gnu/libgcc_s.so.1 (0x00007f63f25f1000)
   libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x00007f63f2227000)
   /lib64/ld-linux-x86-64.so.2 (0x00007f63f47cc000)
   libxcb.so.1 => /usr/lib/x86_64-linux-gnu/libxcb.so.1 (0x00007f63f2005000)
   libnvidia-tls.so.384.111 => /usr/lib/nvidia-384/tls/libnvidia-tls.so.384.111 (0x00007f63f1e01000)
   libnvidia-glcore.so.384.111 => /usr/lib/nvidia-384/libnvidia-glcore.so.384.111 (0x00007f63eff44000)
   libXext.so.6 => /usr/lib/x86_64-linux-gnu/libXext.so.6 (0x00007f63efd32000)
   libXrender.so.1 => /usr/lib/x86_64-linux-gnu/libXrender.so.1 (0x00007f63efb28000)
   libXau.so.6 => /usr/lib/x86_64-linux-gnu/libXau.so.6 (0x00007f63ef924000)
   libXdmcp.so.6 => /usr/lib/x86_64-linux-gnu/libXdmcp.so.6 (0x00007f63ef71e000)

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