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Author Topic: JRiver shuts down when using Media Import feature  (Read 1502 times)

Lucifer

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JRiver shuts down when using Media Import feature
« on: April 17, 2018, 01:58:42 pm »

Distributor ID: LinuxMint
Description:     Linux Mint 18.3 Sylvia
Release:         18.3
Codename:      sylvia

Media Center 24.0.15 (64-bit)

Hello, has anyone else seen this issue or can offer some help please ?

I can import media from a HDD that has Linux Mint installed on, from the folder /home/mypc/Music with no problems.

But if I try to import media from a second mounted HDD, the path can be added /mnt/My Drive/Music but when selecting Open to complete the operation, Media Center shuts itself down.

I have tested using another music player Rhythmbox 3.3 which can import music from the second HDD folder /mnt/My Drive/Music fine.

Any help would be appreciated :)
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Awesome Donkey

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Re: JRiver shuts down when using Media Import feature
« Reply #1 on: April 17, 2018, 02:00:13 pm »

Does any messages (e.g. segmentation fault) appear if you run mediacenter24 from the Terminal and reproduce the issue?
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

Lucifer

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Re: JRiver shuts down when using Media Import feature
« Reply #2 on: April 17, 2018, 02:03:29 pm »

Hi Awesome Donkey

yes I can see Segmentation fault (core dumped) message
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Awesome Donkey

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Re: JRiver shuts down when using Media Import feature
« Reply #3 on: April 17, 2018, 02:06:05 pm »

I'll refer you to Bob's post in this topic: https://yabb.jriver.com/interact/index.php/topic,115249.msg796772.html#msg796772

One alteration I'll add is the correct MC24 command to run from the Terminal is;

Code: [Select]
ldd -d /usr/lib/jriver/Media\ Center\ 24/*.so* | grep -i found
Please post if there's any output there. If not try this command and post the output;

Code: [Select]
ldd /usr/bin/mediacenter24
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

Lucifer

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Re: JRiver shuts down when using Media Import feature
« Reply #4 on: April 17, 2018, 02:13:43 pm »

No output after first command.

Here is the output after using second command -

   linux-vdso.so.1 =>  (0x00007ffe9debb000)
   libcryptlib.so => /usr/lib/jriver/Media Center 24/libcryptlib.so (0x00007f63f4230000)
   libpthread.so.0 => /lib/x86_64-linux-gnu/libpthread.so.0 (0x00007f63f4013000)
   librt.so.1 => /lib/x86_64-linux-gnu/librt.so.1 (0x00007f63f3e0b000)
   libdl.so.2 => /lib/x86_64-linux-gnu/libdl.so.2 (0x00007f63f3c07000)
   libX11.so.6 => /usr/lib/x86_64-linux-gnu/libX11.so.6 (0x00007f63f38cd000)
   libuuid.so.1 => /lib/x86_64-linux-gnu/libuuid.so.1 (0x00007f63f36c8000)
   libGL.so.1 => /usr/lib/nvidia-384/libGL.so.1 (0x00007f63f3386000)
   libXrandr.so.2 => /usr/lib/x86_64-linux-gnu/libXrandr.so.2 (0x00007f63f317b000)
   libboost_regex.so.1.59.0 => /usr/lib/jriver/Media Center 24/libboost_regex.so.1.59.0 (0x00007f63f2e92000)
   libstdc++.so.6 => /usr/lib/x86_64-linux-gnu/libstdc++.so.6 (0x00007f63f2b10000)
   libm.so.6 => /lib/x86_64-linux-gnu/libm.so.6 (0x00007f63f2807000)
   libgcc_s.so.1 => /lib/x86_64-linux-gnu/libgcc_s.so.1 (0x00007f63f25f1000)
   libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x00007f63f2227000)
   /lib64/ld-linux-x86-64.so.2 (0x00007f63f47cc000)
   libxcb.so.1 => /usr/lib/x86_64-linux-gnu/libxcb.so.1 (0x00007f63f2005000)
   libnvidia-tls.so.384.111 => /usr/lib/nvidia-384/tls/libnvidia-tls.so.384.111 (0x00007f63f1e01000)
   libnvidia-glcore.so.384.111 => /usr/lib/nvidia-384/libnvidia-glcore.so.384.111 (0x00007f63eff44000)
   libXext.so.6 => /usr/lib/x86_64-linux-gnu/libXext.so.6 (0x00007f63efd32000)
   libXrender.so.1 => /usr/lib/x86_64-linux-gnu/libXrender.so.1 (0x00007f63efb28000)
   libXau.so.6 => /usr/lib/x86_64-linux-gnu/libXau.so.6 (0x00007f63ef924000)
   libXdmcp.so.6 => /usr/lib/x86_64-linux-gnu/libXdmcp.so.6 (0x00007f63ef71e000)
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Lucifer

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Re: JRiver shuts down when using Media Import feature
« Reply #5 on: April 17, 2018, 02:44:41 pm »

Hi Awesome Donkey.

Media import has now worked.

Thanks for your help :)

I will reply in this thread if I find any other issues.
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danhardison

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Re: JRiver shuts down when using Media Import feature
« Reply #6 on: April 30, 2018, 08:03:17 pm »

Hi,

I'm having the same issue with 24.0.19 on Jessie. I stop the automatic import countdown timer. Go into Auto Import configuration and select my normal music library folder (that has worked with all previous releases of MC..   /mnt/users/Music Library ), - CRASH

Segmentation fault (when run from command prompt)
No output with first command
Similar looking output to Lucifer's after second command (haven't analysed it line by line).

What was the Awesome Donkey solution that got Lucifer going? It doesn't seem to have been posted.

Cheers,
Dan
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Lucifer

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Re: JRiver shuts down when using Media Import feature
« Reply #7 on: May 01, 2018, 12:35:19 pm »

Hi there danhardison,

I do not know what exactly got my Media Center to import my library without crashing.

I remember following the link to another thread provided by Awesome Donkey - https://yabb.jriver.com/interact/index.php/topic,115249.msg796772.html#msg796772

There were a few lines of code to try in the thread and Awesome Donkey advised of edits to apply to my version of Media Center. After trying this, media library worked fine and I have had no issues since. 

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danhardison

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Re: JRiver shuts down when using Media Import feature
« Reply #8 on: May 11, 2018, 01:37:28 am »

I don't really know what fixed my problem but it's working now.
I uninstalled MC23 and 24, and re-installed 24.0.26 (so a few patch releases later).

Seems OK now.
Cheers
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