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License Server Cannot Be Contacted

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PaulGJ:
I have just purchased the linux/windows license. When I enter the code into my Linux version it reports that there was a problem contacting the license server.

I have no firewall settings that prevent Media Centre from contacting the internet. Lookups for albums and covers work fine.

Any thoughts? I have three days of my free trial left and do not want to be without my music.

   

bob:
Maybe just a temporary issue? Did you try again?
Also, check the clock/time on your machine, since the connection is secure, a bad clock setting will make the security certificate for https look expired.

PaulGJ:
I have just reinstalled the application and I get the same problem whether I am logged in a root or a user.

Actions taken:

1. Downloaded latest version (24) in .deb format
2. Used alien -rcv {mediacenter...24...deb} to create an RPM
3. Installed from RPM
4. Ran application - ran fine.
5. Tried to install licence and got the same error message
6. Checked on recover page that I was using the correct code/version
7. Requested a resend of licence
8. Tried installing as user and root with the same problem.
===================================================
There was a problem restoring the license key

Error details:
There was a problem communicating with the license server.
===================================================

Any further thoughts?

Awesome Donkey:
Have you tried restoring a .mjr license file from the Terminal? It'd look something like this...


--- Code: ---mediacenter24 /RestoreFromFile ~/Downloads/"Media Center24 Linux-YYYYYY.mjr"
--- End code ---

Of course, change the ~/Downloads/"Media Center24 Linux-YYYYYY.mjr" part to the path of your .mjr file (or drag/drop the .mjr file into the Terminal so it'll paste the correct, full path to the .mjr file).


--- Quote from: PaulGJ on May 18, 2018, 06:26:57 am ---Tried installing as root with the same problem.
--- End quote ---

Don't do this, this can screw up a MC installation/settings - it's not meant to be ran as root. It's also a bad idea to log into the root account and try using MC that way too.

JimH:
Firewall?  MC needs to connect via the Internet.

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