Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[HS12]

I rebooted my JRiver Id this morning and was unable to get the JRiver Remote or JRiver Panel to communicate with it.

After a couple of reboots in headless with the same result I rebooted in GUI to find the Media Centre logo with a message to enter the licence in the Id Menu so I entered my MC24 Master Licence Key to get a message saying it was not valid and for a different product.

I tried a couple more limes to ensure I hadn't miss typed and just ended up getting more licences for my MacBook Pro.

How do I fix this issue as the Master Licence does not seem to work with the Id?


Regards


Richard

Id 24.0.5 MC: 24.0.28 Engen 1.0.69

[astromo]

The Id works to its own licence.

If you've got a Master licence, then it will work for all OS variants but not the Id.

The Id is its own separate deal.

Use your Id licence and you should be fine.

[HS12]

Tried the original licence from email from 15th January and I get an error message error= we could not find that license

So still stuck with the problem

Regards

Richard

Update Misread 1 for I so now fixed -

Thanks for help

[astromo]

It would really help all concerned if JRiver's Id licence function avoided generating ambiguous characters.

I use Lastpass for generating passwords and its generator has this function as a check box, so an "I" and a "1" and a zero and the letter "O" don't get generated at all. I'd think it should be possible for a similar deal to be configured. Otherwise, you just have to be careful.

[JimH]

It would really help all concerned if JRiver's Id licence function avoided generating ambiguous characters.

I use Lastpass for generating passwords and its generator has this function as a check box, so an "I" and a "1" and a zero and the letter "O" don't get generated at all. I'd think it should be possible for a similar deal to be configured. Otherwise, you just have to be careful.

That ship has sailed.  In retrospect, I agree with you.

Our license system has been nearly perfect for close to 20 years.  I am more than a little reluctant to touch it.

On anything but Linux, copy and paste is the answer.

[astromo]

That ship has sailed.  In retrospect, I agree with you.

Our license system has been nearly perfect for close to 20 years.  I am more than a little reluctant to touch it.

On anything but Linux, copy and paste is the answer.

Thanks for sharing that. Understandable you not wanting to change when considering a long standing arrangement.