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Media Center 24 keeps crashing when I try to import my private media library

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wellywu:
Here is my latest log file. I think that I installed Sophos anti-virus for GNU/Linux on my GX-791. Will double check to remove it and restart to try again.

wellywu:
sophos anti-virus for GNU/Linux is not installed on both gaming notebook PCs and Linux Mint 19.0 64 bit "Tara."

wellywu:
Just so that you know in case it matters, my ASUS ROG STRIX GL702ZC features an AMD Ryzen 7 1700, RX580 4GB GDDR5 GPU, 32GB of DDR4 2,400 MT/s SO-DIMM RAM, SanDisk M.2 SATA-III 6 GB/s 256.00GB SSD, and a Seagate FireCuda 2TB SSHD. I already performed disk checks on my drives and there are no errors. JRiver Media Center 24.0.28 64 bit imported my private media library just fine. My Acer Predator 17X (GX-791) features an Intel Core i7-6820HK, nVidia Geforce GTX 980 8GB GDDR5 GPU, 64GB DDR4 2,133 MHz SO-DIMM RAM, two Samsung M.2 SATA-III 6GB/s 256.00GB SSDs, and a Seagate FireCuda 2TB SSHD. The proprietary nVidia graphics driver is installed using the Ubuntu Graphics Driver PPA. JRiver Media Center 24.0.28 64 bit keeps crashing when trying to import from any disk drive including individual folders on any internal disk drive. It keeps crashing when trying to import on direct attached storage drives as well. Basically, it crashes when trying to import. I don't know why, but I fixed the glib-networking software package dependency and it had no effect. I removed and purged it a few times. I tried the stable, latest, and beta build versions separately. I cleaned out the installation folder and hidden folders relating to JRiver in my /opt and /home/wellywu folders each time before trying a different build version. Nada.

What is going on here? Do I need to reinstall Linux Mint 19.0 64 bit "Tara" on my GX-791 again? Could it have something to do with the proprietary nVidia graphics driver? Why is the terminal output so limited in terms of just showing a segmentation fault? Can someone read my JRiver Media Center 24.0.28 logs and tell me what is wrong when it tries to import? I don't know how to read it. I looked at the last lines of the two logs and I don't understand it.

Awesome Donkey:
Maybe it's the Nvidia proprietary drivers causing it? One way to find out is to do another clean install and instead of adding the Nvidia drivers, try using Mesa/Nouveau instead? Nonetheless, segfaults in the Terminal don't give any specific information. You can however run MC in a debugger (e.g. GDB) and reproduce the crash there, and it *should* give more information.

But yeah, I definitely can't reproduce this issue - it works just fine.

To use GDB with Media Center, just do this in a Terminal;


--- Code: ---gdb mediacenter24
--- End code ---

And then once it says Reading symbols from mediacenter24...(no debugging symbols found)...done. just type;


--- Code: ---run
--- End code ---

And MC24 should start with GDB debugging it. Crash MC and post the output from the Terminal.

wellywu:
I removed and purged JRiver Media Center 24.0.28 64 bit and I removed the software repository for it too. I added the JRiver GPG key and I added the JRiver Media Center 23 software repository and I downloaded and installed it. It works just fine and I am importing my private media library on my GX-791 right now. It has not crashed yet due to importing my media. I guess there is something wrong with JRiver Media Center 24.0.28 64 bit at this time because the older version 23 is working for me now. I'll keep an eye on JRiver Media Center 24 in the future, but I have to wait until it matures a bit more. Please take a look at the source code and double check that the feature to import media is not buggy. Thanks.

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