Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[JimH]

Right now, our Paypal purchases are broken.   Please use a credit card instead or wait a few days.

EDIT:  Thanks to JohnT, Paypal is working again, as of today.

If you purchase, the transaction completes, but the license isn't getting delivered.  The Paypal page we usually use to fix incomplete transactions won't work.

This is related to the massive amount of work we've done this week to rebuild servers that were ruined by intruders.  You can read about that here:

https://yabb.jriver.com/interact/index.php/topic,117123.0.html

Since Friday, if you used Paypal, you won't receive your license until tomorrow or Tuesday when we get this fixed.

The rest of our license system has returned to normal, as of Friday.

I apologize for these problems.  We'll make it right as soon as we can.

[JimH]

Paypal is working now.  We will contact anyone who experienced the problem.  If you haven't heard from JRiver by tomorrow, please write deanna at jriver and include your details.

I apologize for the problem.  Thank you for your patience.