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syncing to iPods, can't see synced music

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zetetic:
New JRiver user here. Finally taking the plunge and hoping this is my ticket to getting rid of Windows forever, have had to keep it for iPod syncing for a few years now.

Linux Mint 18.3 Sylvia 64
JRiver MCE 24.0.52 (64)
MCE wasn't registered when I originally did the sync but it is now.

After a few initial fails I managed to get my iPods to sync, a 80GB classic and a 4GB nano. I first reset them in iTunes on windows to be like new. They synced very nicely with JRiver but nothing will read the music. I can't browse any songs when I am looking at it, a dock and my car both can't see anything either. I followed a guide I found on here to get it to work but couldn't find anything about my issue. I can see all the synced files in MCE on my device and I can see artist name directorys in the root directory in a file explorer which seems unusual to me but I don't know what is normal yet to know if that is the issue. Maybe I have to set a more specific path?

bob:
What format are the music tracks in?

zetetic:
They are all 320 kbps mp3s, thanks

zetetic:
They are the same files that sync quite happily using iTunes.

Now I did a test, for the first time ever I tried to sync a file to my iPod using Rhythmbox. To my surprise it worked first time and the ipod could see and use the file. This possibly shows why the JRiver synced files are not working. You can see in the screenshots that Rhythmbox syncs the file to the iPod_Control/Music folder in a coded folder, whereas JRiver puts in in the root directory using the artist/album structure by default.

bob:
I'll need to grab a classic from home to test it.
You do need to have iPod support enabled in Options->General->Feature Support

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