INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: Upgrade to master not working  (Read 561 times)

muzicman0

  • MC Beta Team
  • Citizen of the Universe
  • *****
  • Posts: 1239
Upgrade to master not working
« on: January 10, 2019, 01:34:18 pm »

I am trying to set my boss up on JRiver, and he purchased the MAC license (and got a v25 license).  I have that license number, but can't seem to upgrade to a Master license that he actually needs.  It says no upgrades are available.  What am I doing wrong?
Logged

Awesome Donkey

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 7400
  • The color of Spring...
Re: Upgrade to master not working
« Reply #1 on: January 10, 2019, 01:58:45 pm »

Go here and put in the license and see if it works: https://jriver.com/purchase_25_master_as_upgrade.html
Logged
I don't work for JRiver... I help keep the forums safe from Viagra and other sources of sketchy pharmaceuticals.

Windows 11 2023 Update (23H2) 64-bit + Ubuntu 24.04 LTS Noble Numbat 64-bit | Windows 11 2023 Update (23H2) 64-bit (Intel N305 Fanless NUC 16GB RAM/256GB NVMe SSD)
JRiver Media Center 32 (Windows + Linux) | iFi ZEN DAC 3 | Edifier R2000DB Bookshelf Speakers | Audio-Technica ATH-M50x Headphones

Matt

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 41971
  • Shoes gone again!
Re: Upgrade to master not working
« Reply #2 on: January 10, 2019, 02:41:26 pm »

Please try again.  The new licenses weren't being honored yet.
Logged
Matt Ashland, JRiver Media Center

muzicman0

  • MC Beta Team
  • Citizen of the Universe
  • *****
  • Posts: 1239
Re: Upgrade to master not working
« Reply #3 on: January 10, 2019, 03:49:56 pm »

Thanks, it worked now.
Logged
Pages: [1]   Go Up