More > JRiver Media Center 25 for Mac
Repeated Crash on Mac OS High Sierra
NFB:
Long-time user, first-time poster here. I have licenses for versions 23, and 24 for Mac. I'm troubleshooting a repeated (about once a day) crash issue that has now been occurring for many months. It occurs during normal use, no particular apparent trigger behavior. The crash report always show EXC_BAD_ACCESS (SIGSEGV), similar to the symptoms described in https://yabb.jriver.com/interact/index.php?topic=107542.0.
A log file is attached for a crash on version 25. Within the last few days this has happened on 23, then I switched the machine to version 24 and the same error occurred, and then I downloaded the trial of version 25 and the same thing occurred. To isolate the problem, the system it's running on is now a clean install (no other software or customizations installed), of High Sierra on a Mac Mini:
Hardware Overview:
Model Name: Mac mini
Model Identifier: Macmini6,1
Processor Name: Intel Core i5
Processor Speed: 2.5 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 4 GB
Boot ROM Version: MM61.010E.B00
SMC Version (system): 2.7f1
Serial Number (system): C07LD4CNDWYL
Hardware UUID: 9F9CE49B-2E80-5913-BE4F-4B65EF0B7FFE
System Version: macOS 10.13.6 (17G65)
Kernel Version: Darwin 17.7.0
Boot Volume: Macintosh HD
Boot Mode: Normal
JimH:
Thanks for all the information.
Hendrik:
Can you post the full OSX crash report? The MC log unfortunately doesn't help much with crashes on Macs.
NFB:
Sure, glad I captured one last night. This is from a different crash a few hours later, but the same error message.
NFB:
Attaching another one that happened today. The last two times, the crash has occurred when clicking the "stop" button during a playing video.
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