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Author Topic: Bug in Setup  (Read 712 times)

sabanegar

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Bug in Setup
« on: August 31, 2019, 02:21:27 am »
Hi
Simply run setup, when asked for install folder, right click inside the path text box, to copy or paste the path for example, the installer crashes and close!
Best.
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Awesome Donkey

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Re: Bug in Setup
« Reply #1 on: August 31, 2019, 06:06:41 am »
What Windows OS are you trying to run the installer on? And are you using any antivirus/antimalware software? If so, what?
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

Matt

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Re: Bug in Setup
« Reply #2 on: August 31, 2019, 06:39:49 am »
I can reproduce that.  We'll take a look next week.  Thanks.
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Matt Ashland, JRiver Media Center

sabanegar

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Re: Bug in Setup
« Reply #3 on: August 31, 2019, 06:46:44 am »
Quote from: Awesome Donkey on August 31, 2019, 06:06:41 am
What Windows OS are you trying to run the installer on? And are you using any antivirus/antimalware software? If so, what?
Thanks, I use Windows 10 Enterprise x64 1903, but I remember on previous builds of Windows 10 this error was also present, this bug exists for a very long time, I have no idea why no one reported, and due to lack of any contact form on the website I couldn't report anyway, finally had to register in forum for a simple report.

I also run x64 version of JRiver installer, please note than when starting setup:

Accept > Custom > Normal Install > now installation path comes, right click inside the TextBox and setup will crash/close immediately!
or you can take portable path:
Accept > Custom > Portable Install > now installation path comes, right click inside the TextBox and setup will crash/close immediately!

I have no any Anti Virus or Firewall rather than Windows internal one, which is DISABLED as well, and being enabled or disabled does not have any effect on this bug!

* I say check the code under TextBox_Right_Click_Event, there you are calling an invalid function or method.
* Suppressing errors in programming is the worst possible thing, such errors can occur without any message!
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Matt

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Re: Bug in Setup
« Reply #4 on: September 03, 2019, 07:31:50 am »
This will be fixed next build.  Thanks a lot for the help.
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Matt Ashland, JRiver Media Center

sabanegar

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Re: Bug in Setup
« Reply #5 on: September 03, 2019, 05:00:19 pm »
Quote from: Matt on September 03, 2019, 07:31:50 am
This will be fixed next build.  Thanks a lot for the help.
Thank you for your quick fix, you mean next version after build 98? Perhaps 100?
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Hendrik

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Re: Bug in Setup
« Reply #6 on: September 04, 2019, 02:49:04 am »
The fix will be in 99 or newer, depending on which one we release.
Of course you can easily avoid this issue right now by just not right-clicking in there, and installing MC just fine. :)
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~ nevcairiel
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