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Corrupt File Found on Pono Internal HD, Won't Mount

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ohno:
Hello BetaMax users,

I have a Pono that I enjoy(ed) using. A recent transfer of music had a file that must have been corrupted in some way.

When I turn on the Pono, after the loading screens and scanning the hard drive, I get a message that says:


--- Quote ---Corrupt File Found
A corrupt file has been found during the PonoPlayer's media scan:

/mnt/internal/Music/[band/song name].m4a

Reconnect your PonoPlayer to your computer and enter Music Transfer Mode. Clear any potentially corrupt files off of your PonoPlayer storage.


--- End quote ---

The problem is that this error prevents the Pono from being mounted as a drive. This goes for Macs (my main computer) or Windows machines.

The dialogue can't be dismissed. The only options are to shutdown or cancel - these only are available after holding the power button.

I emailed their support team previously. The only option they had was to buy a replacement device.

Does anyone know how to get around this issue?

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