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[jrivroyal]

Everytime I try and open JRiver Media Center 26, I have to reinstall the software because it uninstalls itself in between uses.  I use a Windows 10 computer.  How do I fix this?  Thanks

[RoderickGI]

MC doesn't uninstall itself between uses.

Either you are, or your security software of some sort is, or you are installing into a virtual machine and not saving the state of that VM before closing it.

[Scobie]

By "reinstalling" do you mean when you select the MC icon the installation process kicks off?

Could be you are executing the installer file and not the program..?

[RoderickGI]

Good point Scobie.

[mwillems]

Another thing that it could be is updates, which have confused a few folks over the years.  The updater looks a lot like an installer (including throwing a UAC prompt and using the words "install" on some of the dialog boxes).  If you have auto-update on, JRiver will install the update on the next launch and if you only turn on JRiver once or twice a week, that's about how often updates come out.

One way to figure out whether it's what Roderick and Scobie are suggesting or just an update is to close and reopen JRiver a few times in a row.  If you don't see it every time it may just be the updater.

[jrivroyal]

Thank you for the responses.  The message I get when I try and open jriver is that it was installed for a different operating system and cannot be opened.  It used to work with my OS, but not anymore. Maybe a windows update changed things. When I run the windows compatibility function, I can get jriver to open, but this only works one time.  Maybe if I tried to update jriver it would work.